Campaign SA135 - Audio System Software Upgrade

GROUP
Electrical

NUMBER
040

MODEL
2013MY Forte Koup (TD)

DATE
December 2012

SUBJECT:
SERVICE ACTION: FORTE KOUP AUDIO SOFTWARE UPGRADE (SA135)





This bulletin describes the procedure to update the software in certain 2013MY Forte Koup vehicles, produced from July 3, 2012 to September 18, 2012, that may exhibit a concern of distorted audio sound. To correct this concern, Kia is making an audio software update available. Kia is requesting the completion of this Service Action on all affected vehicles, in dealer stock, prior to delivery. Before conducting procedure, verify that the vehicle is included in the list of the affected VINs.

Software Upgrade Procedure:





1. If viewing this TSB electronically, click the link below:

https://www.kiatechinfo.com/pds/downloads/Forte_Display_Update.exe

Otherwise, log on to KiaTechInfo.com and click on "Diagnostic Tools," then click "Software Downloads" from the Navigation Menu.





2. Click on "Download for Audio Software Update" Download link.





3. Click "Save."





4. Click "Save."





5. Click "Open Folder".





6. Click on update file to open it. The file name is Forte_Display_Update.





7. Click "Run".





8. Insert a flash drive into USB port on your computer; click "Unzip" and the files will be downloaded onto the USB flash drive.

9. Turn the ignition key to "ACC" or "ON" position.

CAUTION

Make sure the battery is fully charged before beginning the update, otherwise, there could be data loss or damage to system.

Turn on the Audio system by pushing the "POWER" button.





10. Insert the upgrade USB flash drive into the USB port.





11. Once you hear music playing, press the power button to turn the system off.





12. Press and hold both Preset Buttons 1 and 4 simultaneously for two seconds or more, and then release them.





13. Press Preset Button 1 four (4) times in short sequence.





14. When software version screen is displayed, press Preset Button 1.





15. Press Preset Button 5 to update DSP (Digital Signal Processing) software.





16. The update will proceed through Erasing > Writing > Verify.

Once the update is complete, the system will automatically restart and power OFF.





17. Power the system on and check the software version to confirm completion of update.

Press the Preset Buttons 1 and 6 simultaneously for one second. The updated software version will be displayed on the screen as shown.

18. After confirming the update version, remove the USB stick from the USB port.





AFFECTED VEHICLE PRODUCTION RANGE:





WARRANTY CLAIM INFORMATION: