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Campaign SA056 - ECM Update For Hesitation/Shift Delay

GROUP: Transmission

NUMBER: 033

MODEL: 2010-11MY Soul (AM) w/2.0L

DATE: October 2010

SUBJECT: SOUL TCM UPGRADE - TO IMPROVE HESITATION AND SHIFT DELAY (SA056); COMBINED TSB/SERVICE ACTION

This bulletin provides the procedure to upgrade the Transmission Control Module (TCM) on some 2010-2011MY Soul (AM) 2.0L vehicles produced prior to August 31, 2010 which may experience hesitation and shift delay. To improve this condition follow the procedure outlined in this TSB.





For vehicles not on the affected VIN list, but with a customer concern; perform the procedure outlined in this bulletin and submit a warranty claim per "customer concern" (Standard TSB) claim information.

NOTICE
A Service Action is a repair program without customer notification that is performed during the warranty period. Any dealer request to perform this repair outside the warranty period will require DPSM approval.

Repair status for a VIN is provided on WebDCS (Service > Warranty Coverage > Action reports are available on WebDCS (Consumer Affairs > Not Completed Recall Recall VIN > Select Report).

This issue number is SA056.





UPGRADE EVENT NAME

NOTICE
^ A fully charged battery is necessary before ECU upgrade can take place. DO NOT connect a battery charger to the vehicle during ECU upgrade. Make sure the blower motor is "OFF" during ECU upgrade.

^ All ECU upgrades must be done with the ignition key in the "ON" position .

^ Be careful not to disconnect any cables connected to the vehicle or GDS during the ECU upgrade procedure.

^ DO NOT start the engine during ECU upgrade.

^ DO NOT turn the ignition key "OFF" or interrupt the power supply during ECU upgrade.

^ When the ECU upgrade is completed, turn the ignition key "OFF" and wait 20 seconds before starting the engine.

^ ONLY use approved ECU upgrade software designated for the correct model, year and engine size. Failure to do so may create other drivability issues due to the use of the incorrect ECU calibration.





ROM Table Information

NOTICE
To verify the vehicle is affected, be sure to check the Calibration Identification of the vehicle's ECU's ROM ID and reference the Information Table as necessary.

1. Connect the power supply cable to the GDS tool.

NOTICE
If attempting to perform the ECU upgrade with the power supply cable disconnected from the GDS tool, be sure to check that the GDS tool is fully charged before ECU upgrade. If the GDS tool is not fully charged, failure to preform the ECU upgrade may occur. Therefore, it is strongly recommended that the power supply connector be connected to the GDS tool.

2. Connect the USB cable between the VCI and the GDS tool.





3. Connect the Main 16-pin DLC cable (GHDM - 241000) to the OBD-II connector, located under the driver's side of the instrument panel.

4. Turn on the VCI and diagnostic terminal with the ignition key in the ON position.

*NOTICE
Do not start the engine.

AUTOMATIC UPGRADE PROCEDURE

5. Choose VIN or ECU Upgrade on the initial screen.





Enter the vehicle information by pressing the VIN Auto Detect button, entering the vehicle's VIN or selecting the vehicle model, model year, engine/fuel type and A/T as the system; then click OK.

6. Once back at the GDS Main Screen, select ECU Upgrade, then select Auto Mode, and then AlT in the left ECU Upgrade column, then perform the ECU upgrade in accordance with normal GDS tool ECU upgrade procedures. Complete steps 5 to 8 as outlined in the Manual Upgrade procedure below.





MANUAL UPGRADE PROCEDURE

NOTICE
Do NOT attempt to perform a Manual Mode upgrade unless Auto Mode fails. Always follow the instructions given on the GDS tool in either Auto or manual mode. See table for Manual Mode passwords.

Do NOT Force the Calibration into the Incorrect P/N ECU, this is subject to warranty chargeback.

1. Within the ECU Upgrade screen, select Manual Mode in the left column, then select the appropriate #143 UPDATE. Select the appropriate control unit part number with reference to the ROM ID Information Table and click Upgrade.

2. Enter the appropriate password from the table below, and then click OK.

MANUAL MODE PCM UPGRADE PASSWORDS:





2. Upgrade will begin and the progress of the upgrade will appear on the bar graph.

Upgrade will occur until 100% is reached on the bar graph. Turn the ignition key OFF for 20 seconds, place it back in the ON position and then click OK to continue according to Information displayed on the screen.

4. Click OK on the final screen, which indicates upgrade is complete.

5. After upgrade is complete, reset the TCM adaptive learning values, using GDS.

6. After resetting the previously learnt values, perform "static test" by changing gears to "R", "N" and "D" from "P" and back to "P" with 5-second intervals at each gear. Perform this 4-5 times.

7. Next, perform the dynamic relearn procedure by driving the vehicle on a flat surface from 1st gear to 4th gear and vice versa with TPS input in the range of 15-25 degrees, making sure A/T temperature is at least 68°F or higher before driving. Perform this 4-5 times.

8. Check if any incidental Diagnostic Trouble Codes (DTC) have been created by the upgrade, and clear DTC(s) if present.





AFFECTED PRODUCTION RANGE





SERVICE ACTION WARRANTY CLAIM INFORMATION





STANDARD WARRANTY CLAIM INFORMATION:

Use this information only to file a warranty claim for vehicles for which:

1. A customer complains of the same concern.

2. The VIN does not appear on the Affected Vehicles List for Service Action SA056

3. The vehicle model year and production date range are as identified in this bulletin.

NOTICE
VIN Inquiry data for this repair is provided for tracking purposes only. Kia retailers should reference SA56 when accessing the WebDCS system.