Campaign SA014 - Bluetooth(R) Display Correction

Model: Forte [TD]

Group: Body Electrical System(92)

Number: KT2009102902

Date: Thursday, October 29, 2009

Area: N. America

Subject
Service Action: Bluetooth Display Correction For
Forte (SA014) (GEN 031)

- Description

This Service Action provides information on correcting an error in the Bluetooth system of the Forte sedan. Some of the vehicles have an incorrect identification when a Bluetooth phone is paired with the vehicle. The vehicle will display as "Forte Koup" instead of just "Forte". The system performance is not affected, the customer's Bluetooth will work with or without the re-flash. However, to prevent this display error, KMC has supplied a re-flash of the audio system which will correct this
concern.








Verify the vehicle is contained in the list of affected VIN's.

Effective Vehicle Information

AFFECTED VEHICLE RANGE:

2010MY Forte sedans with a production date from June 9th to August 25th, 2009 that have audio software version V1.00.

USA or V1.01 USA.

- Parts Information

- Service Procedure

Software Download Procedure:

1. If viewing this TSB electronically, click the link below.





Otherwise, log on to KGIS/KiaTechInfo.com and select "Downloads" from the left navigation.

Select "Downloads for Forte Bluetooth Display Update".

Click the "Forte Bluetooth Display Update Down load" link.





2. Click "Run".





3. Click "Run".





4. Click "OK".





5. Click "Next".





6. Insert flash drive into the computer's USB port. Wait a few seconds until your computer recognizes the new drive. Click "Next".





7. Click "Browse" button to navigate to your flash drive location.





8. Click "My Computer" to locate removable flash drive. It may be referenced as "Removable Disk".

Click on the appropriate drive letter and click the "OK"
button.





9. Verify that the correct letter drive is selected in the Destination Folder field. Click "Next".





10. Click �Next" to continue





11. Wait while the files are copied to your flash drive.





12. Click "Finish" button to close window and return to your desktop.

Bluetooth update is transferred to your flash drive.

Software Update Procedure:





13. With the ignition switch in the On position, insert a USB memory stick that has the software on it into the USB port. Radio should be on.





14. If the files are correctly loaded onto the USB memory stick, music should start playing. The screen will change from the upper image to that of the lower image. When the music starts, turn the audio unit off.





15. Press Presets 1 and 4 simultaneously for at least 2 seconds.

Then press Preset 1 button 4 times.





16. Verify that "(F)" displays on the screen. This indicates system is in upgrade mode.

If the "(F)..." does not display, repeat the procedure from
Step # 13.





17. Press Preset 1 button and the screen should change to that shown to the right.

When the display appears as shown to the right press Preset 4 to start the upgrade





18. Screen on the right shows how the screen should look during the upgrade. The process will start with "Erasing", then "Writing", to finally "Verify". When the upgrade has completed, audio unit should turn itself Off automatically.

19. The customer's phone will still work after the re-flash. However, if the customer wishes to have their phone display "Forte" instead of "Forte Koup" it will be necessary to delete the connection in both the head unit and the paired phone. In this case, re-pair the phone and it will show a "Forte" device that is available for connection.





WARRANTY INFORMATION: