Steering - Steering Wheel Off Center
NUMBER: 02-003-13GROUP: Front Suspension
DATE: April 04, 2013
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 13-022. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's
HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN
TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.
SUBJECT:
Steering Wheel Off Center
OVERVIEW:
This bulletin involves centering the vehicles steering wheel.
MODELS:
2013 (MK) Compass
NOTE:
This bulletin applies to vehicles built after January 29, 2013 (MDH0130XX) and before February 14, 2013 (MDH0114XX)
SYMPTOM/CONDITION:
Steering wheel off center.
DIAGNOSIS:
If a customers VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure.
REPAIR PROCEDURE:
1. Is the steering wheel off center as shown in (Fig. 1) when the front wheels and tires are in the 0 degree position?
a. Yes >>> Proceed to Step # 2.
b. No >>> Continue further diagnosis, this bulletin does not apply.
2. Adjust the vehicle front toe alignment. Refer to the detailed procedures available in DealerCONNECT > TechCONNECT under: Service Info > 02-Front Suspension > Wheel Alignment > Standard Procedure > Wheel Alignment > Sections: Toe and Front Toe.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.