Cellular Phone - Loss of Signal/Voltage Drop
419-14DATE 12/01
XK
MODEL
2000 MY
XK Range
VIN
A00083-A11050
Loss of Phone Signal - Voltage Drop - Install Revised Hang-up Cup
Issue:
Some 2000 MY XK vehicles may experience loss of the signal during a telephone call and the telephone shuting off when the ignition key is switch off instead of the call continuing. A revised telephone cradle (hang-up cup) is available. This telephone cradle contains an internal capacitor, which maintains the voltage on the line between the Portable Support Electronics (PSE) and the telephone cradle. This is done to compensate for the harness length between the cradle and trunk-mounted PSE box in 2000 MY XK vehicles, which why V8 XJ Series vehicles are not affected.
Action:
In case of a customer complaint of the above condition on a 2000 MY XK vehicle, follow the procedure outlined below:
MODIFICATION PROCEDURE
1. Open right side door and place suitible protection over seat.
2. Fully open the center console lid.
3. Remove the telephone hand set.
4. Loosen and remove the center console lid securing screws.
5. Remove the center console lid at the same time displacing the lid stay from the box (Illustration 1).
6. Loosen and remove the center console lid magnetic latch securing screws.
7. Remove the center console lid magnetic latch from the console.
8. Remove the center console box/telephone cradle assembly for access to the telephone cradle harness electrical connections.
9. Disconnect the telephone cradle assembly electrical connectors (Illustration 2).
10. Remove the center console box/telephone cradle assembly.
11. Displace the telephone cradle harness electrical connections from retaining bracket.
12. Remove the telephone cradle platform from the center console box, routing the harness through the opening (Illustration 3).
13. Remove the telephone insert adaptor from the telephone holder (Illustration 4).
14. Loosen and remove the screws that secure the telephone cradle to the telephone platform.
15. Remove telephone cradle assembly from platform routing harness through aperture.
16. Install and align new telephone cradle assembly with the telephone platform while routing harness through the opening at the same time.
Note:
The new telephone cradle mounting screw holes are covered with a thin covering of plastic that will be pierced when the screws are installed.
17. Install and tighten the screws securing the telephone cradle to the platform.
18. Install and fully seat the telephone insert adapter to the telephone cradle (Illustration 5).
19. Install and fully seat the telephone cradle platform to the center console box while routing the harness through opening.
20. Install and fully seat telephone cradle assembly harness electrical connectors to retaining bracket.
Note:
Route telephone cable through bracket and secure harness using suitable tape (Illustration 6).
21. Connect telephone cradle assembly electrical connectors to vehicle harness.
22. Install and align center console box to center console.
23. Install and align center console lid magnetic latch to front of center console box.
24. Install and tighten center console latch securing screws.
25. Install and align the center console lid to center console ensuring that the hinge is located between box and center console assembly.
Note:
When aligning the center console lid, locate the lid stay in the center console assembly (Illustration 7).
26. Install and fully tighten center console lid securing screws.
27. Install and fully seat telephone hand set.
28. Close center console lid.
29. Remove seat protection and close door.
Parts Information
Warranty Information