Memory Systems - Various Mirror, Seat, Steering Wheel Issues

Classification:
EL12-017b

Reference:
ITB12-016b

Date:
February 26, 2013

2011-2012 M371M56 AND QX56; DOOR MIRRORS DO NOT RETURN TO
ORIGINAL POSITION, SEAT AND STEERING WHEEL DO NOT MOVE WHEN
EXITING VEHICLE

This bulletin has been amended to add additional models to the Applied Vehicles and part number to the Parts Information table. No other changes have been made to the body of this bulletin.





APPLIED VEHICLE, VIN AND DATE:

IF YOU CONFIRM:

The following incidents with The Auto Drive Position System:

^ Door mirrors do not go back to the original preset memory position after the vehicle is shifted into reverse, and then shifted back into drive.

^ Return position of mirrors drifts farther and farther from original memory preset as mirror is cycled from the drive to reverse positions (cumulative).

^ With vehicle in park and engine turned off, the Seat and Steering Wheel do not move when exiting vehicle.

ACTION:

Replace Left Power Seat Control Unit with new part listed in PARTS INFORMATION.

NOTE:
Refer to the Electronic Service Manual (ESM) for procedure to replace the Left Power Seat Control Unit, and perform "ADDITIONAL SERVICE WHEN REPLACING CONTROL UNIT" (System initialization, Memory storing, Intelligent key storing, System setting).





PARTS INFORMATION

CLAIMS INFORMATION





Submit a Primary Failed Part (PP) line claim using the shown claims coding:





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