Campaign P1239 - Bluetooth(R) Sound Quality: Overview
Reference: ITB12-047ADate: September 20, 2012
VOLUNTARY SERVICE CAMPAIGN
2011 - 2012 M BLUETOOTH SOUND QUALITY
This bulletin has been amended. Changes were made to the Parts Information and Step 31 in the Service Procedure. Please discard previous versions of this bulletin.
CAMPAIGN ID #: P1239
APPLIED VEHICLES: 2011 - 2012 M37/56 (Y51)
2012 M35h Hybrid (Y51HV)
Check Service Comm to confirm campaign eligibility
INTRODUCTION
On certain 2011 - 2012 Infiniti M vehicles, the microphone system for the Bluetooth hands-free phone may not be working as intended. To remedy this potential condition, Infiniti is conducting this voluntary service campaign to update the Multi-AV system software and replace the microphone at no charge for parts or labor.
IDENTIFICATION NUMBER
Infiniti has assigned identification number P1239 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
Dealers are to correct each vehicle falling within the range of this campaign that enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealers inventory.
REPAIR OVERVIEW
PARTS INFORMATION
CLAIMS INFORMATION