Recall P1247 - Replace Front Door Power Window Switches: Overview
Reference: ITB11-058ADate: January 3, 2012
VOLUNTARY SAFETY RECALL CAMPAIGN
2011-2012 G37 COUPE POWER WINDOW SWITCH
This bulletin has been amended. The NHTSA # and the Owner Letter have been added. Please discard previous versions of this bulletin.
CAMPAIGN: P1247
NHTSA#: 11V-538
APPLIED VEHICLES: 2011-2012 G37 Coupe (CV36)
Check Service COMM to confirm campaign eligibility.
INTRODUCTION
Infiniti is conducting a Voluntary Safety Recall Campaign on certain Model Year 2011-2012 G37 Coupe vehicles to replace the power window switch for both front doors. This service will be performed at no charge for parts or labor.
IDENTIFICATION NUMBER
Infiniti has assigned identification number P1247 to this campaign. This number must appear on all communications and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
It is the dealer's responsibility to check Service Comm for the campaign status on each vehicle falling within the range of this voluntary safety recall which for any reason enters the service department. This includes vehicles purchased from private parties or presented by transient (tourist) owners and vehicles in a dealer's inventory.
Federal law requires that new vehicles in dealer inventory which are the subject of a safety recall must be corrected prior to sale. Failure to do so can result in civil penalties by the National Highway Traffic Safety Administration. While federal law applies only to new vehicles Infiniti strongly encourages dealers to correct any used vehicles in their inventory before they are retailed.
SERVICE PROCEDURE
NOTE:
^ The illustrations for this procedure are of the driver side the passenger side is similar.
^ Be careful not to scratch the door finishers or other trim parts.
1. Operate the window to the fully DOWN position.
2. Turn the ignition OFF.
3. Remove (snap loose) the inside handle escutcheon (1).
^ Use a plastic trim tool (A).
4. Remove bolt (A).
^ Bolt (A) is located behind the inside handle escutcheon.
5. Remove the armrest cap (1).
^ Use a plastic trim tool (A).
6. Remove two screws (A).
^ Screws (A) are located behind the armrest cap.
7. Remove step lamp (1) from the door finisher.
a. Use a plastic trim tool to snap loose the lamp.
b. Disconnect the electrical connector.
8. Snap loose the door finisher.
^ Insert a plastic trim tool (A) behind the door finisher (1) to disengage the clips.
^ Insert tool between the clip and the metal door frame.
^ Refer to Figure 1 above for location of 12 clips.
9. Pull the door finisher a few inches away from the metal door frame.
10. Disconnect seat memory switch connector (A) - if equipped with ADP.
11. Disconnect tweeter/squawker connector (B).
12. Disconnect cables from the door inside handle.
^ 1st, disconnect (snap loose) the white cable mounts.
^ 2nd, remove cable ends from the handle assembly.
13. Disconnect the harness connectors from the power window switch assembly.
^ Mirror control - driver side only.
^ Power window control.
14. Set the door finisher on a protective clean working surface.
^ Be carful; don't scratch the door finisher.
15. Remove the power window switch from the finisher.
^ Use a small flat blade screwdriver.
^ Release 4 pawls - 2 on each side.
16. Install the new power window switch.
^ Use the new switch listed in the Parts Information.
^ Make sure the new switch is completely snapped in position.
17. Reinstall all other parts in reverse order.
During reassembly:
^ Cable with "L" shaped end attaches to the top position.
^ Cable with "ball end" attaches to the bottom position.
^& Make sure door lock cables are routed through the cable guide (see Figure 14).
18. Repeat steps 1 through 17 for the opposite side.
19. Initialize each power window as follows:
a. Turn the ignition switch ON (keep the transmission in Park and the hand brake applied).
b. Close the door.
c. Operate the power window switch to fully open the window.
d. Pull UP and continue to pull UP on the power window switch to fully close the window.
e. Continue pulling the power window switch UP for 3 seconds or more after glass stops at fully closed position.
f. Check that auto-up function operates normally.
20. Check the Anti-Pinch function as follows:
a. Fully open the door window.
b. Hold a piece of wood in the window opening near the fully closed position.
c. Close the door window completely with the AUTO-UP function.
d. Check/confirm the glass lowers approximately 150 mm (5.9 in) after contacting the wood and then stops.
CAUTION:
Do not check Anti Pinch function with hands or other body parts because they may be pinched.
21. Render the old power window switches nusable by breaking the electrical connector.
PARTS INFORMATION
CLAIMS INFORMATION