Keyless Systems - Door Won't Lock/Unlock, No Start with Remote
13-038April 25, 2013
Applies To:
See VEHICLES AFFECTED
Keyless Remote Does Not Lock or Unlock the Doors or Vehicle Will Not Start (Push Button Start)
SYMPTOM
Either one or both keyless remotes do not lock or unlock the doors, or the vehicle does not start unless the remote is placed very close to the engine start/stop button.
POSSIBLE CAUSE
The keyless access control unit software is faulty.
VEHICLES AFFECTED
2013 Accord 2-Door L4 (EX, EX-L):
From VIN 1HGCT1...DA000001 thru
1HGCT1...DA007807
2013 Accord 2-Door V6 (EX-L):
From VIN 1HGCT2...DA000001 thru
1HGCT2...DA004165
2013 Accord 4-Door L4 (EX, EX-L):
From VIN 1HGCR2...DA000001 thru
1HGCR2...DA081715
2013 Accord 4-Door V6 (EX-L, Touring):
From VIN 1HGCR3...DA000001 thru
1HGCR3...DA018319
2013 Crosstour V6 2WD (EX, EX-L):
From VIN 5J6TF1...DL000001 thru
5J6TF1...DL001151
2013 Crosstour V6 4WD (EX, EX-L):
From VIN 5J6TF2...DL000001 thru
5J6TF2...DL002124
CORRECTIVE ACTION
Replace the keyless access control unit.
NOTE:
Before replacing the keyless access control unit, you must have all the customer's keyless remotes. If not, all missing remotes will have to be registered during a subsequent repair; and a second claim will not be paid. If you need any more information on these procedures reference Service News and Tech2Tech on HDS Lockout and the Tech2Tech on Immobilizer Registration Changes.
PARTS INFORMATION
NOTE:
To help clarify where new parts are used in the REPAIR PROCEDURE, the new part is listed in the applicable step with a ">" symbol.
Keyless Access (Smart Power) Control Unit:
2013 Accord 2-door:
P/N: 38329-T3L-A11 (M/T)
P/N: 38329-T3L-A01 (A/T)
2013 Accord 4-door:
P/N: 38329-T2A-A11 (M/T)
P/N: 38329-T2A-A01 (A/T)
P/N: 38329-T2A-A21 (Touring)
2013 Crosstour:
P/N: 38329-TP6-A01
WARRANTY CLAIM INFORMATION
DIAGNOSIS
Try to lock and unlock the vehicle doors with the keyless remote (make sure the battery in the remote is good by checking the LED operation), and try to start the vehicle with the keyless remote in your pocket. If the vehicle does not start, place the keyless remote close to the engine start/stop button and try to start it again.
^ If you can lock/unlock the vehicle doors with the keyless remote and start the vehicle with the keyless remote in your pocket, this bulletin does not apply. Continue with normal troubleshooting.
^ If you cannot lock/unlock the doors with the keyless remote or start the vehicle unless the keyless remote is placed very close to the engine start/stop button, go to REPAIR PROCEDURE.
REPAIR PROCEDURE
1. Remove the driver's dashboard lower cover. Loosen the bottom clips first and slowly work your way up.
^ Disconnect the ECON connector.
^ Disconnect the VSA OFF switch connector.
^ Disconnect the TPMS switch connector (except Touring).
^ Disconnect the LDW switch connector (if equipped).
2. Remove the keyless access control unit.
^ Remove the harness clip.
^ Remove the junction box clip.
^ Disconnect the keyless access control unit connectors.
^ Remove the keyless access control unit from the steering hanger beam.
3. Remove the keyless access control unit from the bracket.
4. Install the new keyless access control unit.
> Keyless Access Control Unit
5. Reinstall the driver's dashboard lower cover.
Register the Keyless Access Control Unit
NOTE:
Do not exit or interrupt the registration process once it has begun. Take your time and follow the screen prompts carefully.
^ Connect a battery booster to the vehicle's battery.
^ Only one remote in the vehicle at a time during registration.
^ All other remotes to be programmed are at least six feet away from the vehicle.
1. Connect the HDS to the vehicle.
^ Click on Select a new vehicle and follow the screen prompts.
^ The ignition will not turn ON until the HDS commands it to.
2. When prompted Is the 3 or 5 pin DLC adapter fitted to the DLC cable? select NO.
3. When prompted Does this vehicle have a KEYLESS ACCESS remote, One Push Start system? select YES.
NOTE:
The first attempt at turning the ignition ON will fail. This is normal, continue to follow the screen prompts.
4. When the Mode Menu appears, choose Registration and follow the screen prompts.
5. When the Registration menu appears, choose Replace PCU/Back Up Unit/Keyless Access Control Unit and follow the screen prompts.
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