Symptom Troubleshooting

Navigation System Symptom Troubleshooting - System locks up or freezes constantly

System locks up or freezes constantly

NOTE:

- Check the vehicle battery condition first 12 Volt Battery Test.
- Check for connectors for poor connections or loose terminals.
- Always check for and resolve all CAN DTCs before troubleshooting the navigation system.
- Verify that the correct audio-navigation unit is installed for this model. Go into the System Diagnostic Mode, and use Version.
- Check any official Honda service website for more service information about the navigation system.

1. Turn the ignition switch to LOCK (0) and then back to ON (II).

Does the system reboot, lock up, or freeze?

YES -

The failure is duplicated, go to step 2.

NO -

Intermittent failure, the system is OK at this time.

2. Check if the navigation display indicates any error message.

Is an error message displayed?

YES -

Refer to the Error Messages.

NO -

Replace the audio-navigation unit Audio-Navigation Unit Removal/Installation.