Symptom Troubleshooting

Navigation System Symptom Troubleshooting - Voice guidance cannot be heard, is broken up, or there is static

Voice guidance cannot be heard, is broken up, or there is static

NOTE:

- Check the vehicle battery condition first Testing and Inspection.
- Check the navigation volume level (see Owner's Manual).
- Check the connectors for poor connections or loose terminals.
- If the Hard Error Code is stored, check the Hard Error Code troubleshooting first.
- Make sure that the correct DVD color and version are installed.
- Inspect the DVD for dirt or damage.

1. Turn the ignition switch to ON (II).

2. Press the SET-UP button.

3. Check the volume and voice feedback setting for the navigation system in set-up.

Is either set to OFF?

YES -

Set the voice feedback to ON, and select an audible level for the volume.�

NO -

Go to step 4.

4. Check the audio system operation.

Can you hear the audio?

YES -

Go to step 5.

NO -

Troubleshoot audio system.�

5. Check for the hard error code.

Is the hard error code stored?

YES -

Refer to the hard error code troubleshooting.�

NO -

Replace the audio-navigation unit Audio-Navigation Unit Removal/Installation (With Navigation).�