Symptom Troubleshooting

Symptom Troubleshooting: DVD read error messages

DVD read error messages

Diagnostic Test: Car Status

NOTE:

- Check the vehicle battery condition first. Testing and Inspection

- Make sure that the correct DVD color and version are installed.

- Refer to General Troubleshooting for a list of common DVD screen error messages and the probable causes. Navigation System Diagnostic Mode

- Check any official Honda service website for more service information about the navigation system.

- Go into the System Diagnostic Mode, and use the ECU Info diagnosis Navigation System Diagnostic Mode to check the status of the DVD cover.

- Inspect the navigation DVD for scratches or damage.

- The following troubleshooting is for the error message shown on the error messages table. Navigation System Diagnostic Mode

1. Check the DVD reading surface for scratches and finger prints.

Are there any scratches or finger prints on the DVD reading surface?
YES - Clean or replace the DVD. Reading and Clearing Diagnostic Trouble Codes

NO - If the problem occurs occasionally when the system is cold, this is normal. If the problem occurs frequently when driving, replace the audio-navigation unit. Audio-Navigation Unit Removal/Installation (With Navigation)