Body - Power Windows Inoperative

07-025

June 10, 2008

Applies To:
See VEHICLES AFFECTED

Power Windows Do Not Work

(Supersedes 07-025, dated April 20, 2007, to update the information marked by the black bars and asterisks)

SYMPTOM

The power windows do not operate, and the No.30 fuse (20A) in the under-dash fuse/relay box is blown.





VEHICLES AFFECTED

PROBABLE CAUSE

The front passenger's power window switch is faulty.

CORRECTIVE ACTION

Replace the passenger's front power window switch, and replace the No. 30 fuse in the under-dash fuse/ relay box.

PARTS INFORMATION

Power Window Switch
Civic 2-door (Canada-produced),
Civic 4-door (Ohio-or Canada-produced, non-Si)
P/N 35760-SNA-A13, H/C 8477960

Civic 4-door (Japan-produced), Civic Hybrid,
Civic Si 4-door
P/N 35760-SNA-A14ZA, H/C 8507238

CR-V
P/N 35760-SWA-A01, H/C 8404428

WARRANTY CLAIM INFORMATION

In warranty:
The normal warranty applies.

Operation Number: 7441A3

*Flat Rate Time: 0.3 hour (Civic)
0.5 hour (CR-V)*

Failed Part: P/N 35760-SWA-A01
H/C 8404428

Defect Code: 03217

Symptom Code: 01201

Skill Level: Repair Technician

Out of warranty:
Any repair performed after warranty expiration may be eligible for goodwill consideration by the District Parts and Service Manager or your Zone Office. You must request consideration, and get a decision, before starting work.

REPAIR PROCEDURE

1. Remove the passenger's front door panel:

^ Refer to the Body section of the appropriate service manual, or

^ Online, enter keywords DOOR PANEL and select Front Door Panel Removal/Installation from the list.

2. Replace the passenger's front power window switch:

^ Refer to the Body section of the appropriate service manual, or

^ Online, enter keywords POWER WINDOW and select Power Window Switch Replacement or Power Window Switch Test/Replacement from the list.

3. Replace the No. 30 fuse (20A) in the under-dash fuse/relay box.





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