Warranty Claim Filing Instructions - Updated

*A. If the technician found that an oil seal retainer had already been installed, file a warranty claim with operation number 111008.

B. If the technician installed an oil seal retainer, file a warranty claim with operation number 111108.

C. If the technician replaced the oil seal because it was cocked or backed out, file a warranty claim with operation number 111124. This includes replacing the timing belt and balancer belt if they are contaminated with oil. This repair requires DSM approval.

Flat Rate Time
Accord - 2.5 hours
Odyssey - 2.5 hours
1994-96 Prelude - 2.5 hours
1997 Prelude - 2.7 hours

D. If the technician replaced the engine because there was significant internal engine damage due to extended driving after a complete loss of oil, file a warranty claim with operation number 111008 as the primary operation and 111099 as the secondary operation. Show actual repair time as the FRT with 111099, and list all parts used. This repair requires DSM approval.

NOTE:
If a vehicle with engine damage has high mileage, the DSM may authorize the installation of a reconditioned engine from an outside supplier rather than a new engine from Honda. In that case, refer to section 6.4.1, Reimbursement for Non-Honda Parts, in the Service Operations Manual for claim submission and credit guidelines.*