Owner Notification Letter
November, 1994Dear Geo Metro Owner:
This notice is sent to you in accordance with the requirements of the National Traffic and Motor Vehicle Safety Act.
REASON FOR THIS RECALL
General Motors has determined that a defect which relates to motor vehicle safety exists in certain 1995 Geo Metro 3-Door Non-ABS equipped vehicles. Some of these vehicles have been built with incorrectly machined rear brake drums. As the vehicle is driven, loss of wheel clamp load could result from this condition. Once clamp load is lost, all tire loads are taken by the wheel studs, this loading could result in fatigue failure of the wheel studs. If this occurs, a wheel could separate from the vehicle and a crash could occur without prior warning.
WHAT WE WILL DO
To prevent the possibility of this condition occurring, your dealer will replace both rear brake drums on your vehicle. This service will be performed for you at no charge.
WHAT YOU SHOULD DO
Please contact your Chevrolet/Geo dealer as soon as possible to arrange a service date and so the dealer may order the necessary parts for the repair. Instructions for making this correction have been sent to your dealer and parts are available. The labor time necessary to perform this service correction is approximately 40 minutes to one hour. Please ask your dealer if you wish to know how much additional time will be needed to schedule and process your vehicle.
Your Chevrolet/Geo dealer is best equipped to obtain parts and provide service to ensure that your vehicle is corrected as promptly as possible. If, however, you take your vehicle to your dealer on the agreed service date, and they do not remedy this condition on that date or within five (5) days, we recommend you contact the Chevrolet Customer Assistance Center by calling 1-800-222-1020.
After contacting your dealer and the Customer Assistance Center, if you are still not satisfied that we have done our best to remedy this condition without charge and within a reasonable time, you may wish to write the Administrator, National Highway Traffic Safety Administration, 400 Seventh Street, S.W., Washington, D.C. 20590 or call 1-800-424-9393 (Washington D.C. residents use 366-0123).
The enclosed owner reply card identifies your vehicle. Presentation of this card to your dealer will assist in making the necessary correction in the shortest possible time. If you have sold or traded your vehicle, please let us know by completing the postage paid reply card and returning it to us.
We are sorry to cause you this inconvenience; however, we have taken this action in the interest of your safety and continued satisfaction with our products.