Attachment III - Technical Information
OVERVIEWBefore demonstrating or delivering any of the vehicles involved in this program, dealers are to reprogram the following modules using IDS 84.01 or higher:
NOTE:
The Powertrain Control Module (PCM) must be reprogrammed before reprogramming the SYNC Module (APIM).
^ PCM - Reprogram with IDS to the latest software level.
^ APIM - Reprogram with IDS to v3.5.1/12285.
Vehicles Equipped with Navigation
For vehicles equipped with Navigation, a new A4 level Navigation Map SD Card must be installed when the APIM is reprogrammed.
All Vehicles
This FSA must be performed even if v3.5.1/12285 appears within the vehicle system information screen prior to beginning this procedure. Electrified vehicles require that all modules listed be updated for proper system operation.
SERVICE PROCEDURE
Important Information for Module Programming
NOTE:
When programming or reprogramming a module, use the following basic checks to ensure programming completes without errors.
^ Make sure the battery is fully charged before carrying out the programming steps and connect IDS/scan tool to a power source.
^ Inspect Vehicle Communication Module (VCM) and cables for any damage. Make sure scan tool connections are not interrupted during programming.
^ A hardwired internet connection is strongly recommended.
^ Turn off all unnecessary accessories (radio, heated/cooled seats, head lamps, interior lamps, HVAC system, etc.) and close doors.
^ Disconnect/depower any aftermarket accessories (remote start, alarm, power inverter, CB radio, etc.).
^ Follow all scan tool on-screen instructions carefully.
^ Disable IDS/scan tool sleep mode, screensaver, hibernation modes.
^ Create all sessions Key On Engine Off (KOEO). Starting the vehicle before creating a session will cause errors within the programming inhale process.
Module Reprogramming All Vehicles
NOTE:
Reprogram appropriate vehicle modules before performing diagnostics and clear all Diagnostic Trouble Codes (DTCs) after programming. For DTCs generated after reprogramming, follow normal diagnostic service procedures.
NOTE:
The PCM must be reprogrammed before reprogramming the APIM. If the PCM is not reprogrammed first, v3.5.1/12285 will not be shown as an option in PTS.
1. Connect battery charger to the 12v battery. For additional information, refer to Workshop Manual (WSM) Section 414-01.
2. Reprogram the following modules to the latest software level as instructed below using IDS release 84.01 or higher:
^ PCM Reprogram with IDS to the latest software level.
^ APIM - Follow the SYNC Module (APIM) Custom Programming procedure to reprogram the APIM to v35.1/12285 For additional information refer to WSM Section 415-00.
NOTE:
^ Calibration files may also be obtained at www.motorcraft.com
NOTE:
Follow the IDS on-screen instructions to complete the reprogramming procedure
NOTE:
When prompted to manually select vehicle applications select only the applications that are applicable to the vehicle See Figure 1
NOTE:
Touchscreen calibration is required after reprogramming the APIM After the reprogram procedure completes, a "Tick" button will appear on the bottom left of the IDS screen (this may require scrolling to the bottom of the page to view)
Vehicles Equipped With Navigation
NOTE:
After the reprogramming procedure completes, an SD card fault will appear on the screen. This is normal.
3. Remove the A3 level Navigation Map SD Card from the vehicle's map card slot.
4. Tap "SD Nav" on the touchscreen to clear the SD card fault.
5. Install the new A4 level Navigation Map SD Card into the vehicle's map card slot. See Figure 2. Wait for the new Navigation Map SD Card to be recognized and tap "OK" when the "SD Card Detected" screen appears on the touchscreen.
All Vehicles
NOTE:
If the MyFord Touch(R) system is unresponsive, inoperative, or if the vehicle software update was unsuccessful, perform normal WSM diagnostic procedures. If WSM diagnostics identify the APIM as the causal part of a concern, replace the APIM. For additional information, refer to WSM, Section 415-00.
Recovering a PCM when programming has resulted in a blank module: NEVER DELETE THE ORIGINAL SESSION!
1. Obtain the original IDS that was used when the programming error occurred during Module Reprogramming (MR) or Programmable Module Installation (PMI).
2. Disconnect the VCM from the data link connector (DLC) and the IDS.
3. Reconnect the VCM to IDS and then connect to the DLC. Once reconnected, the VCM icon should appear in the corner of the IDS screen. If it does not, troubleshoot the IDS to VCM connection.
4. Locate the ORIGINAL vehicle session when programming failed. This should be the last session used in most cases. If not, use the session created on the date that the programming failed.
NOTE:
If the original session is not listed in the previous session list, click the "Recycle Bin" icon at the lower right of the previous session screen. This loads any deleted sessions and allows you to look through them. Double-click the session to restore it.
5. Once the session is loaded, the failed process should resume automatically.
6. If programming does not resume automatically, proceed to the Module Programming menu and select the previously attempted process, PMI or MR.
7. Follow all on-screen prompts/instructions.
8. Near the end of programming, the IDS prompts you to select certain parameters. It is important to make a selection for ALL parameters listed. If the correct selection is already highlighted, you must still choose that selection before clicking the "Tick" mark to complete the configuration.
9. The last screen on the IDS may list additional steps required to complete the programming process. Make sure all applicable steps listed on the screen are followed in order.