Attachment II - Labor and Parts Information

LABOR ALLOWANCES





PARTS REQUIREMENTS / ORDERING INFORMATION

The DOR/COR number for this recall is 50489.

We have been working closely with our suppliers to accelerate parts availability. However, the quantities of Headlamp Assemblies available at launch are limited. To ensure an equitable distribution of service parts, DS7Z-13008-A and DS7Z-13008-B will be seed stocked over the next two weeks (to dealers with three or more VINS assigned to their dealership). By December 7th, the quantity shipped will be equal to approximately 40% of the vehicles assigned to your dealership. In an effort to maintain high levels of owner satisfaction with the new Ford Fusion, please ensure you
prioritize customer vehicles ahead of repairing your unsold stock vehicles.

Dealers will need to access https://web.fsavinlists.dealerconnection.com to determine the total number of affected vehicles assigned to their dealership in order to calculate the number of parts that they will receive under the Seed Stock Program.

NOTE:
For the small percentage of dealers who have two VINS or fewer, contact the Special Service Support Center if you need a part prior to it being available through open ordering. Please be prepared to provide P&A Code, VIN, RO number, and customer name.

NOTE:
If an emergency repair is required and parts are not available, contact the Special Service Support Center. Please be prepared to provide P&A Code, VIN, RO number and customer name.

NOTE:
If a dealership wishes to discontinue their seed stock, contact the Special Service Support Center. Please note that removing a dealership P&A Code from this seed stock program is a permanent action.

We will continue to pursue additional service part capacity. Dealers will be notified via a DOES II communication if circumstances warrant a change in part supply strategy or when Headlamp Assemblies can be ordered through normal order processing channels.

Questions regarding parts should be directed to the Special Service Support Center Parts Order Line or E-mailed.

DEALER PRICE
For latest prices, refer to DOES II.

EXCESS STOCK RETURN
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.