Audio System - Speaker Popping, Distoted Static Sound
TSB 13-1-1301/29/13
AUDIO STATIC POPPING - DISTORTED SOUND -
STEREO TO MONO CHANGE ON FM - RUMBLING
GALLOP SOUND FROM SUBWOOFER - BUILT ON OR
BEFORE 12/10/2012
FORD:
2013 Fusion, Taurus, Escape, Flex
LINCOLN:
2013 MKS, MKT
ISSUE
Some 2013 Escape, Fusion, Flex, MKT, MKS and Taurus vehicles built on or before 12/10/2012 may exhibit a static popping, distorted sound from the speakers or a noticeable audio change between stereo and mono on FM only. Additionally MKT and MKS vehicles may exhibit a rumbling, gallop or static white noise sound coming from the subwoofer.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Reprogram the Audio Control Module (ACM) to the latest calibration using IDS release 83.01 or higher. Calibration files may also be obtained at the website.
2. Reset the ACM display time and date. Refer to Owners Guide, Audio System section.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
130113A Reprogram The ACM, 0.3 Hr.
Reset Time And Date (Do
Not Use With Any Other
Labor Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
18C869 04
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