Attachment III - Technical Information
OVERVIEWIn some of the affected vehicles, the left rear door child lock may have been built incorrectly. As a result the child lock may not engage when the operator uses normal turning force to activate the child lock, and the operator may incorrectly believe the child lock is engaged. Without the child lock engaged, the door can be opened using the inside door handle.
Before demonstrating or delivering any of the vehicles involved in this recall, dealers are to inspect the left rear door latch and replace as necessary.
SERVICE PROCEDURE INSPECTION
1. Visually inspect the child safety lock on the LH rear door to determine if the door latch needs to be replaced. See Figure 1.
- If letters and/or numbers are not present, return the vehicle to the customer. No further action is required.
- If letters and/or numbers are present, proceed to "Door Latch Replacement".
DOOR LATCH REPLACEMENT
Removal
NOTE:
The LH rear window glass must be completely raised before beginning service procedure.
1. Remove the LH rear door trim panel. For additional information refer to Workshop Manual (WSM) Section 501-05.
2. Remove the LH exterior rear door handle. For additional information, refer to WSM Section 501-14.
3. Remove the exterior rear door handle bezel screw. See Figure 2.
4. Position aside the watershield to gain access to the door latch assembly. See Figure 3.
5. Disconnect the LH rear door latch electrical connector.
^ If equipped, disconnect the Driver Rear Door Module (DRDM) electrical connector and pin-type retainer securing the electrical harness to the window track. See Figure 4.
NOTE:
Escape shown. Focus and C-MAX similar.
6. Remove the three rear door latch fasteners. See Figure 5.
7. Remove the window track to door frame fasteners (two for Escape, one for Focus and C-MAX). See Figure 6.
NOTE:
Escape shown on left, Focus shown on right (C-MAX similar to Focus).
8. Disconnect the inside door handle cable retainer from the door frame and remove the door latch assembly from the vehicle. See Figure 7.
9. Release the inside door handle cable from the latch assembly. See Figure 8.
10. Release the exterior door handle cable from the latch assembly. See Figure 9.
11. On Focus and C-MAX vehicles remove the spring from the latch assembly by releasing it from the tabs on the latch and lever. See Figure 10.
12. Remove the two fasteners and separate the door latch from the assembly.
13. On Focus and C-MAX vehicles remove the lever and discard the door latch. See Figure 11.
Installation
1. On Focus and C-MAX vehicles, install the lever onto the new door latch. See Figure 11.
2. NOTICE: Be careful not to over tighten the latch-to-door latch assembly fasteners.
Install the new latch onto the door latch assembly and tighten fasteners.
3. On Focus and C-MAX vehicles, install the spring onto the door latch assembly by engaging it under the tabs on the latch and lever. See Figure 10.
4. Attach the exterior door handle cable to the door latch assembly. See Figure 9.
5. Attach the inside door handle cable to the door latch assembly. See Figure 8.
6. Install the door latch assembly into the vehicle and attach the inside door handle cable retainer to the door frame. See Figure 7.
7. Install the window track to door frame fasteners (two for Escape, one for Focus and C-MAX). See Figure 6.
8. Install the three door latch fasteners. See Figure 5.
- Tighten fasteners to 8 Nm (71 lb-in).
9. Connect the LH rear door latch electrical connector.
If equipped, connect the Driver Rear Door Module (DRDM) electrical connector and pin-type retainer that secures the electrical harness to the window track. See Figure 4.
10. Reposition the watershield. See Figure 3.
11. Install the LH exterior rear door handle bezel screw. See Figure 2.
12. Install the LH exterior rear door handle. For additional information, refer to WSM, Section 501-14.
13. Install the LH rear door trim panel. For additional information, refer to WSM, Section 501-05.
14. Return vehicle to the customer.