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Hybrid Systems - 12 Volt Battery Won't Hold Charge

TSB 13-5-1

05/03/13

HYBRID AND ENERGI - 12VOLT BATTERY UNABLE
TO HOLD CHARGE - CHARGING IMPROVEMENTS

FORD:
2013 C-MAX, Fusion

LINCOLN:
2013 MKZ

ISSUE
Some 2013 C-Max, Fusion Hybrid, Fusion Energi and MKZ Hybrid vehicles may exhibit a 12 volt battery which is unable to maintain a charge or becomes discharged when the vehicle is operated with maximum electrical loads for short drive cycles and then left unattended for several hours.

ACTION
Reprogram the Direct Current/Direct Current (DC/DC) Converter Control Module to the latest calibration using IDS release 84.02 and higher. Calibration files may also be obtained at website.

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

OPERATION DESCRIPTION TIME

130501A 2013 C-MAX, Fusion 0.2 Hr.
Hybrid, Fusion Energi and
MKZ Hybrid: Reprogram
The Direct Current/Direct
Current Converter Module
(Do Not Use With Any
Other Labor Operation)

DEALER CODING
CONDITION
BASIC PART NO. CODE
14B227 04





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