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Pinpoint Test G: Poor Quality/Distorted/No Sound From All Speakers - Sony(R) Sound




Information and Entertainment System

Pinpoint Test G: Poor Quality/Distorted/No Sound From All Speakers - Sony(R) Sound

Refer to Wiring Diagram Set 130, Audio System/Navigation for schematic and connector information. Diagrams By Number

Normal Operation

The Remote Function Actuator (RFA) module sends a voltage signal to the Audio Control Module (ACM) when the ignition is in a START sequence. This prevents voltage spikes from creating a popping sound during engine cranking. However, if this circuit has a short to voltage or the RFA (Remote Function Actuator) module sends the signal incorrectly, it results in the speaker output being continuously muted.

To enable the audio Digital Signal Processing (DSP) module, the ACM (Audio Control Module) sends voltage through the enable/clip circuit. The circuit acts as both an output (to enable the amplifier) and an input (to detect an amplifier overload condition). The voltage sent by the ACM (Audio Control Module) passes through a variable resistor in the audio DSP (Digital Signal Processing) module, then to ground. As the audio DSP (Digital Signal Processing) module reaches maximum output, the resistance in the variable resistor decreases. This decreases the voltage drop, resulting in the ACM (Audio Control Module) detecting a higher voltage on the enable/clip circuit. When the voltage reaches the clip threshold, the ACM (Audio Control Module) clips the audio output signal to the amplifier (heard as distortion), in order to prevent damage to the amplifier and speakers.

The enable/clip status is based on the following voltage, as detected by the ACM (Audio Control Module) :

- Less than 0.4 volt: amplifier disabled

- Between 3.8 and 6.7 volts (nominal): amplifier enabled

- Greater than 8.5 volts: amplifier clipped

An open in the enable/clip circuit causes the audio system to produce no sound because the enable signal does not reach the audio DSP (Digital Signal Processing) module. A short to ground or short to voltage can cause severe distortion to be heard in all of the speakers.

- DTC B125C:11 (Radio Mute Circuit: Short to Ground)- sets when the RFA (Remote Function Actuator) module detects a short to ground on the mute circuit. This should not cause any observable audio system symptoms.

- DTC B125C:15 (Radio Mute Circuit: Short to Battery or Open)- sets when the RFA (Remote Function Actuator) module detects an open or short to voltage on the mute circuit. If a short to voltage exists, the ACM (Audio Control Module) does not enable the audio DSP (Digital Signal Processing) module.

This pinpoint test is intended to diagnose the following:

- Fuse

- Wiring, terminals or connectors

- Audio DSP (Digital Signal Processing) module

- ACM (Audio Control Module)

PINPOINT TEST G : POOR QUALITY/DISTORTED/NO SOUND FROM ALL SPEAKERS - SONY(R) SOUND

NOTICE: Use the correct probe adapter(s) when making measurements. Failure to use the correct probe adapter(s) may damage the connector.

NOTE: Failure to disconnect the battery when instructed will result in false resistance readings.

G1 CHECK THE START SENSE SIGNAL TO THE ACM (Audio Control Module)

- Ignition OFF.

- Disconnect: ACM (Audio Control Module) C240A.

- Ignition ON.

- Measure the voltage between the ACM (Audio Control Module) C240A-15, circuit CBP28 (GY/VT), harness side and ground.





Is any voltage present?

Yes
GO to G2.

No
GO to G3.

G2 CHECK THE START SENSE CIRCUIT FOR A SHORT TO VOLTAGE

- Ignition OFF.

- Disconnect: RFA (Remote Function Actuator) Module C2153D.

- Measure the voltage between the ACM (Audio Control Module) C240A-15, circuit CBP28 (GY/VT), harness side and ground.





Is any voltage present?

Yes
REPAIR the circuit. CLEAR any DTCs present. TEST the system for normal operation.

No
INSTALL a new RFA (Remote Function Actuator) module. TEST the system for normal operation.

G3 CHECK THE START SENSE CIRCUIT FOR A SHORT TO GROUND

- Ignition OFF.

- Disconnect: RFA (Remote Function Actuator) Module C2153D.

- Measure the resistance between the ACM (Audio Control Module) C240A-15, circuit CBP28 (GY/VT), harness side and ground.





Is the resistance greater than 10,000 ohms

Yes
GO to G4.

No
REPAIR the circuit. CLEAR any DTCs present. TEST the system for normal operation.

G4 CHECK THE AUDIO DSP (Digital Signal Processing) MODULE VOLTAGE SUPPLY

- Ignition OFF.

- Connect: RFA (Remote Function Actuator) Module C2153D.

- Disconnect: Audio DSP (Digital Signal Processing) Module C4326C.

- Measure the voltage between the audio DSP (Digital Signal Processing) module C4326C-5, circuit SBP19 (BU/RD), harness side and ground; and between the audio DSP (Digital Signal Processing) module C4326C-6, circuit SBP19 (BU/RD), harness side and ground.





Are the voltages greater than 10 volts?

Yes
GO to G5.

No
VERIFY the Smart Junction Box (SJB) fuse 19 (25A) is OK. If OK, REPAIR the circuit in question. TEST the system for normal operation. If not OK, Refer to the Wiring Diagrams to identify the possible causes of the circuit short. Diagrams By Number

G5 CHECK THE AUDIO DSP (Digital Signal Processing) MODULE GROUND CIRCUITS FOR CONTINUITY

- Disconnect: Negative Battery Cable.

- Measure the resistance between the audio DSP (Digital Signal Processing) module C4326C-13, circuit GD149 (BK/GY), harness side and ground; and between the audio DSP (Digital Signal Processing) module C4326C-14, circuit GD149 (BK/GY), harness side and ground.





Are the resistances less than 5 ohms?

Yes
GO to G6.

No
REPAIR the circuit in question. TEST the system for normal operation.

G6 CHECK THE AUDIO DSP (Digital Signal Processing) MODULE ENABLE CIRCUIT FOR CORRECT VOLTAGE

- Connect: Negative Battery Cable.

- Connect: Audio DSP (Digital Signal Processing) Module C4326C.

- Disconnect: Audio DSP (Digital Signal Processing) Module C4326A.

- Operate the audio system in radio tuner (AM/FM) mode.

- Measure the voltage between the audio DSP (Digital Signal Processing) module C4326A-3, circuit SME23 (VT/RD), harness side and ground.





Is the voltage between 3.8 and 6.7 volts?

Yes
GO to G10.

No
GO to G7.

G7 CHECK THE AUDIO DSP (Digital Signal Processing) MODULE ENABLE CIRCUIT FOR A SHORT TO VOLTAGE

- Ignition OFF.

- Disconnect: ACM (Audio Control Module) C240D.

- Ignition ON.

- Measure the voltage between the audio DSP (Digital Signal Processing) module C4326A-3, circuit SME23 (VT/RD), harness side and ground.





Is any voltage present?

Yes
REPAIR the circuit. TEST the system for normal operation.

No
GO to G8.

G8 CHECK THE AUDIO DSP (Digital Signal Processing) MODULE ENABLE CIRCUIT FOR AN OPEN OR SHORT TO GROUND

- Ignition OFF.

- Measure the resistance between the audio DSP (Digital Signal Processing) module C4326A-3, circuit SME23 (VT/RD), harness side and the ACM (Audio Control Module) C240D-4, circuit SME23 (VT/RD), harness side; and between the audio DSP (Digital Signal Processing) module C4326A-3, circuit SME23 (VT/RD), harness side and ground.





Is the resistance less than 5 ohms between the audio DSP (Digital Signal Processing) module and the ACM (Audio Control Module), and greater than 10,000 ohms between the audio DSP (Digital Signal Processing) module and ground?

Yes
GO to G9.

No
REPAIR the circuit. TEST the system for normal operation.

G9 CHECK FOR CORRECT ACM (Audio Control Module) OPERATION

- Ignition OFF.

- Connect: All Disconnected Connectors.

- Disconnect all the ACM (Audio Control Module) connectors.

- Check for:
- corrosion

- damaged pins

- pushed-out pins


- Connect all the ACM (Audio Control Module) connectors and make sure they seat correctly.

- Operate the system and determine if the concern is still present.

Is the concern still present?

Yes
INSTALL a new ACM (Audio Control Module). REFER to Audio Control Module (ACM) . TEST the system for normal operation.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.

G10 CHECK FOR CORRECT AUDIO DSP (Digital Signal Processing) MODULE OPERATION

- Ignition OFF.

- Connect: All Disconnected Connectors.

- Disconnect all the audio DSP (Digital Signal Processing) module connectors.

- Check for:
- corrosion

- damaged pins

- pushed-out pins


- Connect all the audio DSP (Digital Signal Processing) module connectors and make sure they seat correctly.

- Operate the system and determine if the concern is still present.

Is the concern still present?

Yes
INSTALL a new audio DSP (Digital Signal Processing) module. REFER to Audio Digital Signal Processing (DSP) Module . TEST the system for normal operation.

No
The system is operating correctly at this time. The concern may have been caused by a loose or corroded connector.