Pinpoint Test O: NO KEY DETECTED Is Displayed In The Message Center

Anti-Theft - With Intelligent Access (IA)

Pinpoint Test O: NO KEY DETECTED Is Displayed In The Message Center

Normal Operation

During each vehicle start sequence, if the Remote Function Actuator (RFA) module does not detect an Intelligent Access (IA) key is within the passive start antennas range and the backup transceiver does not receive an IA (Intelligent Access) key identification code, the message center in the Instrument Panel Cluster (IPC) displays the message NO KEY DETECTED.

NOTE: Some brands/types of mobile phone or laptop computer chargers may cause interference that could lead to a Passive Anti-Theft System (PATS) no-start if the IA (Intelligent Access) key is within close proximity of the charger. If a concern is observed, move the IA (Intelligent Access) key away from the charger and attempt to start the vehicle.

This pinpoint test is intended to diagnose the following:

- Environmental interference

- IA (Intelligent Access) key battery

- IA (Intelligent Access) key not present in the vehicle

- IA (Intelligent Access) key not programmed

- Remote Functions Receiver (RFR) module

PINPOINT TEST O : NO KEY DETECTED IS DISPLAYED IN THE MESSAGE CENTER

O1 CHECK THE RKE (Remote Keyless Entry) TRANSMITTER OPERATION

- Press the lock and unlock RKE (Remote Keyless Entry) transmitter buttons on an IA (Intelligent Access) key.

Do the doors lock and unlock?

Yes
GO to O2.

No
REFER to Doors, Hood and Trunk &/or Locks to diagnose the RKE (Remote Keyless Entry).

O2 CHECK THE IA (Intelligent Access) KEY LOCATION

- Place the IA (Intelligent Access) key in several locations within the vehicle and attempt to start the vehicle

Does the vehicle start with the IA (Intelligent Access) in certain areas only?

Yes
GO to Pinpoint Test J. Pinpoint Test J: The Vehicle Does Not Start With The Intelligent Access (IA) Key In Certain Areas Within The Vehicle

No
GO to O3.

O3 CHECK FOR ENVIRONMENTAL INTERFERENCE

- Check for the use of any charger or other wireless device that can cause interference with the IA (Intelligent Access) key. If any device is found, remove the device and attempt to start the engine.

Does the engine start?

Yes
INFORM the customer of the cause of the concern and the normal operation of the vehicle.

No
GO to O4.

O4 CHECK THE IA (Intelligent Access) KEY BATTERY

- Place the IA (Intelligent Access) key in the backup slot and press the START/STOP switch.

Is NO KEY DETECTED displayed?

Yes
GO to O5.

No
INSTALL a new battery. DO NOT reprogram the IA (Intelligent Access) key (damaged or dead batteries do not erase IA (Intelligent Access) keys from memory). TEST the system for normal operation.

O5 CHECK THE IA (Intelligent Access) KEY PROGRAMMING

- Program the IA (Intelligent Access) keys. REFER to Key Programming Using Diagnostic Equipment- With Intelligent Access (IA) .

Does the IA (Intelligent Access) keys successfully program?

Yes
The concern was caused by an unprogrammed IA (Intelligent Access) key.

No
DISCARD the key in question and PROGRAM a new IA (Intelligent Access) key. REFER to Key Programming Using Diagnostic Equipment - With Intelligent Access (IA) . TEST the system for normal operation.