Steering - Lack Of Power Assist On Start Up
TSB 11-5-105/10/11
LACK OF POWER STEERING ASSIST ON VEHICLE
START UP - DTC C102D - BUILT ON OR BEFORE
4/19/2011
FORD:
2012 Focus
ISSUE
Some 2012 Focus vehicles equipped with electric power assisted steering (EPAS) and built on or before 04/19/2011 may exhibit a lack of power steering assist on vehicle start up and may exhibit a diagnostic trouble code (DTC) C102D. The customer will see Steering Assist Fault Service required message, the steering wheel icon, and a yellow dot in the instrument cluster, and hear the soft warning chime. Steering assist will remain for that key cycle. For the next key cycle at vehicle startup, the customer will see Steering Loss Stop Safely message, the steering wheel icon, and a red dot in the instrument cluster, and hear the hard warning chime. Steering assist will be removed for that key cycle and all future key cycles.
ACTION
Reprogram the power steering control module (PSCM) to the latest calibration using IDS release 72.04 and higher or 73.01 and higher. This new calibration is not included in the VCM 2011.5 DVD. Calibration files may also be obtained at the website.
NOTE
DIFFERENT MODULES MAY GENERATE DTC'S DURING REPROGRAMMING OF THE PSCM. FOLLOW IDS INSTRUCTIONS TO CLEAR DTC'S FROM ALL MODULES.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage
IMPORTANT: Warranty coverage limits/policies are not altered by a TSB. Warranty coverage limits are determined by the identified causal part.
OPERATION DESCRIPTION TIME
110501A 2012 Focus: Check DTCs, 0.4 Hr.
And Reprogram The
PSCM (Do Not Use With
Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
3504 41
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