FREE REPAIR MANUALS & LABOR GUIDES 1982-2013 Vehicles
Courtesy of Operation CHARM: Car repair manuals for everyone.

Attachment I - Administrative Information

OASIS ACTIVATED?

Yes, OASIS will be activated on November 10, 2011.

FSA VIN LIST ACTIVATED?

Yes, FSA VIN list for stock vehicles will be available through the website on November 10, 2011.

STOCK VEHICLES

Correct all affected units in your new vehicle inventory before delivery. Labels for stock vehicles are being mailed to dealers the week of November 7, 2011. The packages will be sent to the attention of the Service Manager and be identified with a bright orange 11 L08 sticker. If additional VECI labels are needed, please call the Special Service Support Center.

SOLD VEHICLES

Labels and installation instructions are being mailed to owners of affected vehicles.

TITLE BRANDED / SALVAGED VEHICLES

Affected title branded and salvaged vehicles are eligible for this Field Service Action.

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using Direct Warranty Entry (DWE).

^ Refer to ACESII manual for claims preparation and submission information.