FREE REPAIR MANUALS & LABOR GUIDES 1982-2013 Vehicles
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Information And Message Center




Information And Message Center

The message center is a fixed format display, integrated into the Instrument Panel Cluster (IPC). The message center functions are controlled by the message center switch. The message center displays important vehicle information by constantly monitoring different vehicle systems and informs the driver of vehicle operations, notifying the driver of potential vehicle problems by displaying a warning message pertaining to the system in which a fault has been detected.

The message center switch is located as follows:

- For the early build Fusion and Milan non-hybrid, in the LH side of the instrument panel below the headlamp switch.
- For the MKZ, in the Front Controls Interface Module (FCIM).
- For the hybrid and the late build Fusion/Milan non-hybrid, on the LH side of the steering wheel incorporated into the steering wheel switch.

The message center provides the following features:

- Information displays
- Setup displays
- System check messages
- System warning messages

The message center information is selected through a set of 3 buttons:

- INFO
- SETUP
- RESET

Message Center Configuration

The message center has the capability to configure items such as units (English or metric), autolamp delay, to enable/disable a variety of options such as autolock, auto-unlock and easy entry/easy exit (if equipped).

On configurable items such as autolock, auto-unlock or easy entry/easy exit, the message center indicates the appropriate selection (ON/OFF) by bracketing the selection. For example, if the driver selects the autolock feature on, the message would display as follows: AUTOLOCK [ON] OFF. If the driver selects the autolock off, the message would display as follows: AUTOLOCK ON [OFF].

Oil Life and Oil Life Start Value

The oil life is displayed in percentages and is preset to a maximum of approximately 12,070 km (7,500 miles) or 180 days (non-hybrid) or 16,093 km (10,000 miles) or 12 months (hybrid). The oil life start value is used to increase or decrease the starting point of the oil life. The value can be changed back to the maximum of approximately 12,070 km (7,500 miles) (non-hybrid) or 16,093 km (10,000 miles) (hybrid) if the value was previously changed or to lower the value by 10% increments down to 10%. Each 10% reduction lowers the oil life in both mileage and the days.

For example, if the oil life start value is lowered to 50%, the maximum mileage is 6,035 km (3,750 miles) or 90 days (non-hybrid) or 8,047 km (5,000 miles) or 12 months (hybrid). The oil life remains at the selected setting (50% in this example) until the driver changes the oil life start value. When the oil life (not oil life start value) is reset back to 100% following an oil change, the oil life resets to 6,035 km (3,750 miles) (non-hybrid) or 8,047 km (5,000 miles) (hybrid). For configuration of the oil life and oil life start value, refer to Message Center Configuration .

Fusion/Milan And MKZ (Non-Hybrid)

Information Displays (INFO button)

The information displays are non-timed modes. The selected mode remains on until the driver presses a message center button to change the mode or it is overridden by another mode. The information display modes are:

- Odometer
- Trip odometer A or B
- Distance To Empty (DTE)
- Average fuel economy
- Instantaneous fuel economy
- Trip elapsed drive time A or B
- Blank display

Setup Displays (SETUP button)

The setup displays are timed modes and terminate after a finite interval. The setup display modes are:

- System check
- Oil life
- Units (English/metric)
- Autolamp
- Autolock
- Auto-unlock
- Blind Spot Information System (BLIS(TM)) (if equipped)
- Cross Traffic Alert (CTA) system (if equipped)
- Easy entry/easy exit (MKZ only)
- Parking aid (reverse sensing) (if equipped)
- Language

System Check Displays (RESET button)

By pressing the RESET button on the message center switch, the message center cycles through each of the system check displays being monitored. For each of the monitored systems, the message center indicates either an OK message or a warning message for 2-4 seconds.

The system check provides a check of the following systems:

- XXX% oil life
- All doors closed
- Trunk closed
- BLIS(TM) (if equipped)
- CTA system (if equipped)
- Brake system
- Fuel level

System Warning Messages

System warnings alert the operator to possible problems or malfunctions in the vehicle operating system. When multiple warnings are displayed, the message center cycles all the warnings by displaying each one for several seconds.

The message center displays the last selected feature if there are no more warning messages. This allows full functionality of the message center by pressing the message center switch RESET button to clear the warning message.

The system warning messages that return after 10 minutes are:

- PARK BRAKE ENGAGED
- CHECK BRAKE SYSTEM

When a condition or fault is detected, the system warning messages that return after the ignition switch is turned from the OFF to the RUN position are:

- DRIVER DOOR AJAR
- PASSENGER DOOR AJAR
- REAR LEFT DOOR AJAR
- REAR RIGHT DOOR AJAR
- FUEL LEVEL LOW
- CHECK FUEL FILL INLET
- BRAKE FLUID LEVEL LOW
- CHECK PARK AID (if equipped)
- LOW TIRE PRESSURE
- TIRE PRESSURE MONITOR FAULT
- TIRE PRESSURE SENSOR FAULT
- POWER STEERING ASSIST FAULT (2.5L and 3.0L only)
- SERVICE POWER STEERING (2.5L and 3.0L only)
- SERVICE POWER STEERING NOW (2.5L and 3.0L only)
- SERVICE ADVANCETRAC
- TRUNK AJAR
- REMOVE OBJECTS NEAR PASS SEAT
- OIL LIFE CHANGE SOON
- OIL CHANGE REQUIRED
- BLIND SPOT SYSTEM FAULT (if equipped)
- CROSS TRAFFIC SYSTEM FAULT (if equipped)
- BLIND SPOT NOT AVAILABLE (if equipped)
- CROSS TRAFFIC NOT AVAILABLE (if equipped)
- SENSOR BLOCKED SEE MANUAL (if equipped)
- CHECK AWD (if equipped)
- VEHICLE COMING FROM LEFT (if equipped)
- VEHICLE COMING FROM RIGHT (if equipped)
- TO STOP ALARM START VEHICLE
- INTKEY COULD NOT PROGRAM (displayed when an attempt is made to program an invalid key or more than the maximum number of keys allowed by the Remote Keyless Entry (RKE) system).

The message center displays warning messages that indicate a system state during repair procedures related to the TPMS. The displayed messages are as follows:

- TRAIN RIGHT FRONT TIRE
- TRAIN LEFT FRONT TIRE
- TRAIN LEFT REAR TIRE
- TRAIN RIGHT REAR TIRE
- TRAINING COMPLETE
- TIRES NOT TRAINED-REPEAT

Hybrid

There are two basic viewing areas used for control and dissemination of the information related to the message center functions. The LH side of the Instrument Panel Cluster (IPC) displays the primary navigation and selections available. The RH side of the IPC displays instructions that assist the operator with controlling, selecting and maneuvering through the message center functions. The RH side only displays the instructions when the vehicle is stopped and returns to the IPC indication mode while the vehicle is in motion.

Information Displays (INFO button)

The information displays are non-timed modes. The selected mode remains on until the driver presses the INFO button to change the display. The information display modes are:

- Trip odometer A or B
- Average fuel economy
- Trip elapsed drive time A or B
- Blank display

Setup Displays (SETUP button)

The setup displays are timed modes and terminate after a finite interval. To enter the setup menu, press the SETUP button once then repeatedly press the SETUP button to scroll through and select an item in the setup menu. The message center highlights the selected item in the LH side of the setup menu.

With the desired item highlighted, press the RESET button to select the item and move to the RH side of the setup menu. A check mark is displayed next to the current selection.

The setup displays are as follows:

- Display settings
- Vehicle settings
- System check
- Demo
- Tutorials
- Resets

Display Settings

With the display settings selection highlighted, press the RESET button to move to the RH side of the display settings selection of the setup menu (a check mark is displayed next to the current selection). Press the SETUP button to scroll through and select the item in the RH menu then press the RESET button to select the item.

The display settings are as follows:

- Display mode
- Inform
- Enlighten
- Engage
- Empower

- Fuel economy
- On
- Off

- Efficiency gauge
- Efficiency leaves
- FE history graph
- None

- FE History Length
- 10 minutes
- 20 minutes
- 60 minutes

- Language
- English
- French
- Spanish

- Units
- English
- Metric

Efficiency Leaves

The 2 fuel efficiency display modes for the efficiency gauge provide similar information but in an entirely different format. Both display modes provide the average miles per gallon at the top of the display and the distance to empty at the bottom of the display. The efficiency leaves displays a leaf and vine display that changes as the vehicle driving efficiency changes. As driving efficiency increases, the efficiency leaves display adds more leaves and vines. The history graph can be displayed using 10, 20 or 60 minute intervals and is updated every 1, 2 or 6 minutes respectively. Each new average is added to the left side of the graph shifting the last update to the right.

Vehicle Settings

With the vehicle settings selection highlighted, press the RESET button to move to the RH side of the vehicle settings selection of the setup menu (a check mark is displayed next to the current selection). Press the SETUP button to scroll through and select the item in the RH menu then press the RESET button to select the item.

The vehicle settings are as follows:

- Autolamp
- 0 seconds
- 10 seconds
- 20 seconds
- 30 seconds
- 60 seconds
- 90 seconds
- 120 seconds
- 180 seconds

- Auto unlock
- On
- Off

- Autolock
- On
- Off

- Blind Spot (if equipped)
- On
- Off

- Cross Traffic Alert (if equipped)
- On
- Off

- Oil Life
- Set to 100%
- Set to 90%
- Set to 80%
- Set to 70%
- Set to 60%
- Set to 50%
- Set to 40%
- Set to 30%
- Set to 20%
- Set to 10%

- Rear Park Aid (if equipped)
- On
- Off

System Check

With the system check selection highlighted, press the RESET button to move to the RH side of the system check selection of the setup menu. Press RESET to start the system check.

The system check menu is as follows:

- Oil life
- Electric drive
- Charging system
- Door ajar
- Trunk ajar
- Blind spot (if equipped)
- Cross traffic alert (if equipped)
- Brake system
- Fuel level (mi/km)

System Warning Messages

System warnings alert the operator to possible problems or malfunctions in the vehicle operating system. When multiple warnings are displayed, the message center cycles all the warnings by displaying each one for several seconds. The system warning messages are displayed in the LH side of the IPC.

All warning messages are considered as active or non-active. Active warnings are those where the monitored system detects a current fault condition. Once the fault condition is corrected, the warning then becomes non-active. Both active and non-active warnings can be reset but if the warning is active, it continues to be displayed once it is reset.

All new warnings along with any associated message center warning indicators are displayed in a large format for 2 seconds and cannot be reset until the 2 second time has elapsed. Once the 2 seconds has elapsed, the warning can be reset by pressing the RESET button. Once the RESET button is pressed, the warning is considered an old warning and is displayed in a smaller format. If there are multiple warnings present, each warning displays (2 seconds for new warnings and 4 seconds for old warnings) in the order the message center received the warnings.

The message center displays the temperature gauge and PRNDL once all messages are reset and there are no more new warning messages. This allows full functionality of the message center by pressing the message center switch RESET button to clear the warning message. Warning messages that have been reset are divided into 2 categories where the message:

- Returns every 10 minutes
- Returns every key cycle

The following system warning messages return after 10 minutes following a reset:

- PARK BRAKE ENGAGED
- CHECK BRAKE SYSTEM

The following system warning messages return after the ignition switch is turned from the LOCK/OFF position to the RUN position when a condition or fault is detected:

- STOP SAFELY NOW
- HIGH ENGINE TEMPERATURE
- HIGH MOTOR TEMPERATURE
- POWER STEERING ASSIST FAULT
- SERVICE POWER STEERING
- SERVICE POWER STEERING NOW
- SERVICE ADVANCETRAC
- DRIVER DOOR AJAR
- PASSENGER DOOR AJAR
- REAR LEFT DOOR AJAR
- REAR RIGHT DOOR AJAR
- CHECK FUEL FILL INLET
- FUEL LEVEL LOW
- BRAKE FLUID LEVEL LOW
- CHECK PARK AID (if equipped)
- LOW TIRE PRESSURE
- TIRE PRESSURE MONITOR FAULT
- TIRE PRESSURE SENSOR FAULT
- TRUNK AJAR
- REMOVE OBJECTS NEAR PASS SEAT
- OIL LIFE CHANGE SOON
- OIL CHANGE REQUIRED
- BLIND SPOT SYSTEM FAULT (if equipped)
- CROSS TRAFFIC SYSTEM FAULT (if equipped)
- BLIND SPOT NOT AVAILABLE (if equipped)
- CROSS TRAFFIC NOT AVAILABLE (if equipped)
- SENSOR BLOCKED SEE MANUAL
- VEHICLE COMING FROM LEFT (if equipped)
- VEHICLE COMING FROM RIGHT (if equipped)
- TO STOP ALARM START VEHICLE
- INTKEY COULD NOT PROGRAM (displayed when an attempt is made to program an invalid key or more than the maximum number of keys allowed by the Remote Keyless Entry (RKE) system).

The message center displays warning messages that indicate a system state during repair procedures related to the Tire Pressure Monitoring System (TPMS). The displayed messages are as follows:

- TRAIN RIGHT FRONT TIRE
- TRAIN LEFT FRONT TIRE
- TRAIN LEFT REAR TIRE
- TRAIN RIGHT REAR TIRE
- TRAINING COMPLETE
- TIRES NOT TRAINED-REPEAT