Attachment II - Labor and Parts Information

NOTE:
EACH AFFECTED VEHICLE IS NOT COMPLETE UNTIL BOTH SIDES OF THE VEHICLE HAVE BEEN ADDRESSED (left side rail replaced (96S48), and right side rail inspected (96S99) and, if necessary, replaced). THIS WILL REQUIRE THE SUBMISSION OF TWO CLAIMS - ONE FOR EACH RECALL NUMBER. SEE CLAIMING INSTRUCTIONS BELOW.

NOTE:
IF YOU CANNOT COMPLETE BOTH SIDES BECAUSE PARTS ARE NOT AVAILABLE FROM FORD, NOTIFY THE CUSTOMER THAT A SECOND SERVICE APPOINTMENT WILL BE REQUIRED. IF THE RESTRAINT SYSTEM CANNOT BE RESTORED TO A FULLY OPERATIONAL CONDITION DUE TO LACK OF PART AVAILABILITY, PLEASE CONTACT 1-800-325-5621 FOR FURTHER INSTRUCTIONS. BE PREPARED TO PROVIDE THE FOLLOWING INFORMATION: VIN, OWNER NAME, REQUIRED PART INFORMATION.

EACH RECALL WILL REMAIN OPEN UNTIL ONE OF THE UNDERLINED LABOR OPERATIONS HAS BEEN COMPLETED FOR THAT RECALL.

BE SURE TO CAREFULLY SELECT THE CORRECT LABOR OPERATIONS.

ACTION RECALL 96S48 - LEFT HAND SIDE RECALL 96S99 - RIGHT HAND SIDE

Inspect RH Rail - Passes No inspection required. 96S99A - 0.2 Hrs.

Inspect RH Rail - Fails No inspection required. 96S99F - 0.2 Hrs.

Replace Rail 96S48B - 1.0 Hrs. 96S99B - 1.0 Hrs.

Replace Rail/Motor 96S48C - 0.9 Hrs. 96S99C - 0.9 Hrs.

Replace other non-recall 96S48E - Actual Time - Refer to 96S99E - Actual Time - Refer to
components required to SLTS Manual for operations and SLTS Manual for labor times and
make system operate. all other appropriate labor operations.
(Related Damage Claim) times.

Administrative Allowance
0.1 Hrs.

Misc. Expense Code "ADMIN"

Parts Requirements
REPLACEMENT RAILS ARE NOT AVAILABLE AT THIS TIME. To service INOPERATIVE (locked up or jammed) systems prior to the availability of replacement rails, one left hand rail & motor ASSEMBLY will be direct shipped to each Ford Dealer. A very limited supply of additional rail & motor assemblies (including right hand assemblies), is available by calling 1-800-325-5621. Please be prepared to provide the following information:

^ VIN number of the affected vehicle
^ Recall number 96S48 or 96S99 (depending on which side requires rail and motor assembly).
^ Dealer P & A Code
^ Caller's name and phone number
^ Customer's name and address

PARTS OTHER THAN THE RAIL & MOTOR ASSEMBLY MAY BE ORDERED THROUGH NORMAL ORDER PROCESSING CHANNELS.

YOU WILL BE ADVISED AS SOON AS REPLACEMENT RAILS BECOME AVAILABLE. IT IS EXPECTED THAT RAILS WILL BE AVAILABLE BY DECEMBER 15, 1996.

Dealer Price
For latest parts prices, check or call your:

^ Order Processing Center
^ DOES II
^ Updated Price Book

Mandatory Return Of Removed Rail & Motor Assemblies

An FCS-700 Parts Distribution Tag will be issued for the return of removed rail and motor assemblies.

Store old rail and motor assembly in the same box you received the new replacement part.

Hold the old rail and motor assembly for receipt of FCS-700 tag from the Warranty Parts Return Center (WPRC).

Wire tag the FCS-700 tag to the old rail and motor assembly.

Clearly mark on the outside of the box "Safety Recall 96S48 / 96S99".

Upon receipt of the FCS-700 tag, ship the removed rail and motor assembly, freight prepaid, to the location indicated on the FCS-700 tag.

Excess Stock Return
Excess stock returned for credit must have been purchased from Ford Customer Service Division in accordance with Policy Procedure Bulletin 4000.