Drivetrain - Front Halfshaft Ting Pop Noise
TSB 12-6-606/12/12
TING POP NOISE - FRONT HALFSHAFT
FORD:
2011-2013 Explorer
ISSUE
Some 2011-2013 Explorer vehicles may exhibit a noise from the front wheel area when accelerating from a stop or when shifting between drive and reverse. The noise is usually described as a ting or a pop type noise.
ACTION
Follow service procedure to correct the concern.
SERVICE PROCEDURE
1. Separate halfshaft from wheel hub. Refer to Workshop Manual (WSM, Section 205-04.
a. Do not remove halfshafts from transmission or power transfer unit (PTU).
2. Install one (1) thrust washer, metal surface first, over the halfshaft splines until the metal ring is flat against the wheel bearing mating surface. The nylon surface should face outward toward the hub/splines. (Figures 1 and 2)
3. Assemble halfshaft to wheel hub. Refer to WSM, Section 205-04.
a. A new ball joint nut and wheel hub nut must be used.
Parts Block
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
120606A 2011-2013 Explorer: Install 0.7 Hr.
A Thrust Washer Onto
One Front Halfshaft
Following The Service
Procedure (Do Not Use
With Any Other Labor
Operations)
120606B 2011-2013 Explorer: Install 1.0 Hr.
A Thrust Washer Onto
Both Front Halfshafts
Following The Service
Procedure (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
3B436 42
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