Global Positioning System - Intermittent Loss of Signal

TSB 13-4-20

04/26/13

04/26/13

GLOBAL POSITIONING SYSTEM (GPS) -
INTERMITTENT LOSS OF SIGNAL OR SLOW TO
UPDATE - BUILT ON OR BEFORE 4/2/2013

FORD:
2013 Escape

ISSUE
Some 2013 Escape vehicles equipped with either
MyFord or MyFord Touch and built on or before
4/2/2013 may exhibit an intermittent loss of GPS
signal or slow to update.

ACTION
Follow the Service Procedure steps to correct the condition.

SERVICE PROCEDURE

1. Determine the vehicle build date.

a. If the vehicles was built on or before 11/2/2012, proceed to Step 2.

b. If the vehicles built after 11/2/2012, proceed to Step 3.

2. Replace the global positioning system module (GPSM) and bracket assembly. Refer to Workshop Manual, Section 415-00.

3. Replace the GPSM Bracket only, using double-sided tape to secure the original GPSM onto the new bracket. The new bracket is approximately 50 mm (2") longer. Refer to WSM, Section 415-00.

a. Remove foam piece from bracket and secure to top of GPSM.





Parts Block and Obtain Locally

WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.

OPERATION DESCRIPTION TIME

130420A 2013 Escape: Replace The 0.6 Hr.
GPSM Bracket Only
Includes Time To Transfer
Existing Module To New
Bracket (Do Not Use With
Any Other Labor
Operations)

130420B 2013 Escape: Replace The 0.7 Hr.
GPSM And Bracket
Includes Time To
Download Information To
The New Module (Do Not
Use With Any Other Labor
Operations)

DEALER CODING
CONDITION
BASIC PART NO. CODE
10E893 42





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