Interior - Tin Roof Noise In Front Roof Area During Rain
TSB 12-2-702/13/12
TIN ROOF NOISE - FRONT ROOF AREA DURING
RAIN - BUILT ON OR BEFORE 11/5/2011
FORD:
2011-2012 Explorer
ISSUE
Some 2011-2012 Explorer vehicles built on or before 11/5/2011 may exhibit a noise similar to rain hitting a tin roof. The noise is coming from the front passenger compartment.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Remove both sun visor screw covers and allow both visors to hang down.
2. Install shop towels or equivalent directly beneath the foam insertion points to protect the interior of the vehicle.
3. Using Fusor(R) 121 flexible foam repair kit.
a. Install a mixing tip onto the expandable foam cartridge.
b. Attach a 15.24 cm (6") piece of 0.635 cm (1/4") ID x 0.952 cm (3/8") OD (max) rubber tubing to the mixing tip.
c. Secure the rubber tubing to the mixing tip with a cable tie, tape or clamp. (Figure 1)
NOTE
ONCE THE PRODUCT STARTS MIXING IN THE MIXING TIP YOU NEED TO WORK VERY QUICKLY.
4. Starting on the left side of the vehicle.
a. Locate the square opening on the rearward side of the sun visor mounting cup. (Figure 2)
b. Insert rubber tubing all the way into this opening while curving the tubing toward the center of the vehicle. (Figures 3 and 4)
C. Pull the handle enough to fill the mixing tube. Once full, pull the handle an additional three (3) times.
d. Withdraw the hose 25 mm (1"), then pull the handle two (2) times. Repeat this four (4) more times, withdrawing the hose 25 mm (1") each time.
e. Repeat on the right side of vehicle using new mixing tube and rubber tubing.
5. Allow the product to fully cure following manufacturers recommendations.
6. After curing, remove any excess foam that may be in the sun visor mounting cup.
7. Remove protection from vehicle interior.
8. Install sun visor assemblies and install the two (2) sun visor screws.
9. Install the sun visor screw covers.
This procedure will improve, but may not eliminate the noise entirely.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
120207A 2011-2012 Explorer: Install 0.5 Hr.
Foam Following The
Service Procedure (Do Not
Use With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
7850202 68
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