Windows/Glass - Front Window Jumps/Chatters
TSB 12-3-203/08/12
FRONT WINDOW GLASS JUMPS/CHATTERS DURING
UP/DOWN TRAVEL
FORD:
2011-2012 Explorer
ISSUE
Some 2011-2012 Explorer vehicles may exhibit the front window glass jumping or chattering during up/down travel.
ACTION
Follow the Service Procedure steps to correct the condition.
SERVICE PROCEDURE
1. Replace the front Window Regulator Motor on the affected door(s), refer to Workshop Manual, Section 501-11.
WARRANTY STATUS: Eligible Under Provisions Of New Vehicle Limited Warranty Coverage Warranty/ESP coverage limits/policies/prior approvals are not altered by a TSB. Warranty/ESP coverage limits are determined by the identified causal part and verified using the OASIS part coverage tool.
OPERATION DESCRIPTION TIME
120302A 2011-2012 Explorer: 0.8
Replace One (1) Front
Door Window Motor
Includes Time To Initialize
Window Motor If
Necessary (Do Not Use
With Any Other Labor
Operations)
120302B 2011-2012 Explorer: 1.4
Replace Both (2) Front
Door Window Motors
Includes Time To Initialize
Window Motor If
Necessary (Do Not Use
With Any Other Labor
Operations)
DEALER CODING
CONDITION
BASIC PART NO. CODE
7823394 42
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