Inspection and Verification

1. Verify the customer concern by checking the air bag indicator in the instrument cluster. Refer to Prove Out the System.

Visual Inspection Chart:

2. Visually inspect for obvious signs of mechanical and electrical damage using the chart.
3. If the concern is not visually evident, use the scan tool to retrieve Diagnostic Trouble Codes (DTCs) and carry out the on-demand self test. On-Demand Self Test
4. If the on-demand self test is passed and no DTCs are retrieved, GO to Symptom Chart. Symptom Related Diagnostic Procedures

WARNING: THE RESTRAINT SYSTEM DIAGNOSTIC TOOL IS FOR RESTRAINT SYSTEM SERVICE ONLY. REMOVE FROM VEHICLE PRIOR TO ROAD USE. FAILURE TO REMOVE COULD RESULT IN INJURY AND POSSIBLE VIOLATION OF VEHICLE SAFETY STANDARDS.

NOTE:
^ If a seat equipped with a seat mounted side airbag and/or a safety belt pretensioner (if equipped) system is being serviced, the airbag system must be deactivated.
^ Restraint system diagnostic tools MUST be installed under the seats in the side airbag and safety belt pretensioner (if equipped) to floor connectors.
^ Diagnostics or repairs are not to be performed on a side airbag system and/or a safety belt pretensioner (if equipped) system with the seats in the vehicle. Prior to attempting to diagnose/repair the side airbag system and/or a safety belt pretensioner (if equipped) system the seats must be removed from the vehicle and the restraint system diagnostic tools must be installed in the side airbag and the safety belt pretensioner (if equipped) connectors at the floor connectors. The restraint system diagnostic tools must be removed prior to operating the vehicle over the road.
^ Diagnostics may be performed on seat systems other than the side airbag or the safety belt pretensioner (if equipped) system (lumbar, climate controlled, heated, power seat track) with the seat installed in the vehicle as long as the restraint system diagnostic tools are installed under the seats in the side airbag and safety belt pretensioner to floor connectors.
^ After diagnosing/repairing a seat system, the restraint system diagnostic tools must be removed before operating the vehicle over the road.

5. If DTCs are retrieved, refer to the Restraints Control Module (RCM) Diagnostic Trouble Code (DTC) Priority Table. Diagnostic Trouble Code Tests and Associated Procedures