FREE REPAIR MANUALS & LABOR GUIDES 1982-2013 Vehicles
Courtesy of Operation CHARM: Car repair manuals for everyone.

Attachment I - Administrative Information

OASIS

You must use OASIS to determine if a vehicle is eligible for this program.

PLEASE NOTE
Correct all vehicles in stock before delivery.

DEALER-OWNER CONTACT

Immediately contact any affected owner whose name is not on the list. Give the owner a copy of the Owner Letter and schedule a service date.

RENTAL VEHICLES

Rental vehicles are not authorized for this program.

PART RETENTION
None

CLAIMS PREPARATION AND SUBMISSION

^ Enter claims using DWE.

^ Refer to ACESII manual for claims preparation and submission information.

^ Program Code: 00L05

^ Labor Operation: 00L05B

See ACESII manual for detailed instructions.