Recall - Fuel Rail Leak: Overview
No. 787October 1998
To: All Dealers
Subject:
Safety Recall # 787 -- Fuel Rail
Models:
1993 Model Year Chrysler Concorde, Dodge Intrepid and Eagle Vision (LH) Vehicles Equipped With a 3.3L Engine ("T" in the 8th VIN Position)
The fuel rail on about 84,000 the above listed vehicles may leak fuel. This could result in an engine compartment fire. To correct this condition the fuel rail assembly must be replaced.
IMPORTANT:
Some of the involved vehicles may be in dealer used vehicle inventory. Dealers should complete this recall service on these vehicles before retail delivery. Dealers should also perform this recall on vehicles in for service as determined by using the DIAL VIP System.
Dealer Notification & Vehicle List
All dealers will receive a copy of this dealer recall notification letter by first class mail. Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a list of their involved vehicles. The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service or involved vehicles.
DIAL System Functions 53 and VIP
All involved vehicles will be entered to DIAL System Functions 53 and VIP at the time of recall implementation for dealer inquiry as needed.
Function 53 provides involved dealers with an updated VIN list of their incomplete vehicles. The customer name address and phone number is listed if known. Completed vehicles are removed from Function 53 within several days or repair claim submission. To use this system type "53" at the "ENTER FUNCTION" prompt then type "OPD787".
Parts
IMPORTANT:
A quantity of parts will be distributed initially and billed to all involved dealers. This quantity will cover a portion of the total vehicles involved. Additional parts may be ordered as needed to support customer demand.
Each involved dealer to whom vehicles in the recall were invoiced (or the current dealer at the same street address) will receive enough Fuel Rail Packages Recall PN CAK57870 to service about 25% of those vehicles.
Each parts package contains the following components:
Quantity Description
1 Fuel Rail
1 EGR Tube Gasket
1 EGR Tube Flange Gasket
1 Intake Plenum Gasket
6 Injector 0-Ring Kits
1 Pressure Regulator 0-Ring Kit
1 Fuel Rail Bracket
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A copy of the owner notification letter is included.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record recall service completions and provide dealer payments.
Use the following labor operation number and time allowance:
Labor Operation Time
Number Allowance
Replace fuel rail 14787182 1.2 hours
Add the cost of the recall parts package plus applicable dealer allowance to your claim.
Note:
See the Warranty Administration Manual Recall Claim Processing Section for complete recall claim processing instructions.
Parts Return
Not required.
Vehicle Not Available
If a vehicle is not available for service for a known reason let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Notification Form or describe the reason on a postcard and mail to:
Chrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills Michigan 48326-2757
Following the above procedures will expedite the processing or your claim.
If you have any questions or need assistance in completing this action please contact your Zone Service Office.