Owner Letter
CUSTOMER SATISFACTION NOTIFICATION -- CAMSHAFT TIMING BELT
Dear Chrysler Corporation Vehicle Owner:
Because the satisfaction of our customers is very important to Chrysler, we are requesting owners of certain 1992 Model Year Plymouth Laser and Eagle Talon model vehicles to return them to their dealers for a special service. Your vehicle, identified on the enclosed form, is affected. The service and required parts as described in this letter will be provided free of charge.
The service is needed to prevent possible internal engine damage due to camshaft timing belt failure. To correct the condition, your dealer will replace the engine camshaft timing belt. The work will take about three hours to complete. However, additional time may be required depending on how dealer appointments are scheduled and processed. To arrange for these improvements:
^ Contact your dealer as soon as possible to schedule an appointment for the free service.
^ Take the enclosed Owner Notification Form with you at the time of your appointment and give it to your dealer. The form identifies the vehicle and the service that is required.
If you have any problem obtaining the needed service, please contact the Chrysler Zone Service Office in your area. (it is listed under "Service Assistance" in your Owner's Manual.) A Zone representative will arrange for prompt servicing of your vehicle.
We regret any inconvenience that this action may cause you. However, we believe that this special service will help to ensure your continuing satisfaction with your Plymouth
Laser or Eagle Talon Chrysler Corporation vehicle.
Thank you for your attention to this important matter.