Suspension - Front Shock Spring Seat(s) Out Of Specification
NUMBER: 02-006-12GROUP: Front Suspension
DATE: October 13, 2012
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 12-060. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's
HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN
TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.
SUBJECT:
Front Shock Spring Seat Out Of Specification
OVERVIEW:
This bulletin involves inspecting and if necessary replacing the right and left front shock absorber.
MODELS:
2012 (LD) Charger (Police Vehicles Only)
NOTE:
This bulletin applies to police fleet vehicles equipped with heavy duty suspension (sales code SDB) built after March 05, 2012 (MDH 0305XX) and before April 06, 2012 (MDH 0406XX).
SYMPTOM/CONDITION:
Front shock spring seat is out of position.
DIAGNOSIS:
If a customers VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Inspect the right and left front shock absorber. Was the front right or left shock absorber spring seat incorrectly seated (2) as shown in (Fig. 1).
a. Yes >>> Proceed to Step 2.
b. No >>> Continue further diagnosis, this bulletin does not apply.
NOTE:
In (Fig. 2) the spring seat is correctly seated.
2. Remove and replace the right and left front shock absorber. Refer to the detailed removal and installation procedures available in: DealerConnect > TechCONNECT under: Service Info > 02 - Front Suspension> Front > SHOCK ABSORBER, Suspension, Coilover > Removal/Installation > Rear Wheel Drive.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.