Instruments - Temperature Display Slow to Update
NUMBER: 08-026-04GROUP: Electrical
DATE: July 27, 2004
THIS BULLETIN IS BEING PROVIDED IN ADVANCE. THE SOFTWARE WILL BE AVAILABLE ON StarSCAN(TM) SOFTWARE UPDATE CD RELEASE 5.01, AUGUST 16, 2004.
A StarSCAN SOFTWARE UPDATE CD CONTAINS ALL PREVIOUSLY RELEASED FLASH FILES PRIOR TO THE CD RELEASE DATE PRINTED ON THE CD LABEL.
FOR MARKETS OUTSIDE OF THE UNITED STATES AND CANADA, THE SOFTWARE WILL BE AVAILABLE ON StarSCAN INTERNATIONAL UPDATE CD 5.01 IN SEPTEMBER, 2004.
SUBJECT:
Ambient Temperature Display Slow to Update/Erroneous Diagnostic Trouble Codes/Instrument Cluster Display Language Correction
OVERVIEW:
This bulletin involves reprogramming the Cabin Compartment Node (CCN) with new software, version 3.61 or higher.
MODELS:
2005 (LX) 300/Magnum
SYMPTOM/CONDITION:
Temperature Display
The outside temperature display located in the cluster will show an inaccurate reading (typically off more than 10 degrees F.) but will eventually update. Update time will appear to be delayed and could take longer than one hour depending on driving conditions. A vehicle speed in excess of 32 kph (20 mph) for three consecutive minutes is presently required for an update to occur.
Erroneous DTC(s)
Airbag indicator DTC B1202 may be set even though the airbag indicator lamp does not stay illuminated after bulb check. If the vehicle is a built up export (BUX) Chrysler sedan it may set a rear wiper indicator B1225 or B1226.
Instrument Cluster Language
Some CCNs have a provision to select language in the reconfigurable display. The French translations for some of the displayed messages are indecipherable.
DIAGNOSIS:
If the vehicle operator describes the Symptom/Condition, perform the Repair Procedure.
SPECIAL TOOLS/EQUIPMENT REQUIRED:
REPAIR PROCEDURE USING THE INTERNET TO RETRIEVE THE FLASH FILE:
NOTE:
The StarSCAN must be at version 5.01 or higher before the repair procedure can be performed.
NOTE:
The StarSCAN diagnostic scan tool fully supports Internet connectivity. However, in order to take advantage of this feature you must first configure the StarSCAN for your dealership's network. For instruction on setting up your StarSCAN for the dealer's network; refer to the StarSCAN Quick Start Networking Guide available on the website under the "download center".
NOTE:
Make sure the StarSCAN is configured to the dealership's network before proceeding.
NOTE:
If this flash process is interrupted/aborted, the flash should be restarted.
1. Connect the CH9404 StarSCAN vehicle cable to the StarSCAN and the vehicle.
2. Connect the CH9410 StarSCAN ethernet cable to the StarSCAN and the dealer's network drop (optional).
3. Retrieve the old CCN part number. Using the StarSCAN at the "Home" screen:
a. Select "ECU View"
b. Touch the screen to highlight the CCN in the list of modules.
c. Select "More Options".
d. Select "ECU Flash"
e. Record the "Part Number", displayed on the "Flash CCN" screen, for later reference.
4. If the StarSCAN is connected to the dealer's network drop and the vehicle, proceed to Step # 5. If the StarSCAN is not connected to the dealer's network drop and the vehicle, proceed to Step # 9
5. select "Browse for new file".
6. Select the appropriate calibration.
7. Select "Download to Scantool".
8. Select "Close" after the download is complete. Proceed to Step # 11.
9. Connect the CH9410 StarSCAN ethernet cable to the StarSCAN and the dealer's network drop (if not already connected).
10. Download the flash file from the Internet to the StarSCAN. Using the StarSCAN at the "Home" screen:
a. Select "Flash Download".
b. Select "Enter information manually". Press the "Next" button and follow the on screen instructions.
c. Select the appropriate calibration.
d. Select "Download to Scantool".
e. Select "Close" after the download is complete.
11. Connect the CH9404 StarSCAN vehicle cable to the StarSCAN and the vehicle (if not already connected).
12. Open the hood, install a battery charger and verify that the charging rate provides approximately 13.5 volts.
13. Download the file from StarSCAN to the vehicle. Using StarSCAN at the "Home" screen:
a. Select "ECU View"
b. Browse the list of controllers using the scroll arrows. Highlight the CCN.
c. Select "More Options"
d. Select "ECU Flash"
e. Highlight the appropriate CCN "Calibration" from the list.
f. Select "Update Controller"
g. When update is completed, select "OK"
NOTE:
Due to the CCN programming procedure, a DTC may be set in other modules (TCM, PCM, etc.) within the vehicle, if so equipped. Some DTC's may cause the MIL to illuminate. Check all modules using "ECU View" from the Home screen, record the DTC's, and erase these DTC's prior to returning the vehicle to the customer. Erase any DTC's in the PCM only after all other modules have had their DTC's erased.
REPAIR PROCEDURE USING SOFTWARE UPDATE CD TO RETRIEVE THE FLASH FILE:
NOTE:
The StarSCAN must be at version 5.01 or higher before the repair procedure can be performed.
NOTE:
If this flash process is interrupted/aborted, the flash should be restarted.
NOTE:
For detailed information on the operation of the StarSCAN, refer to the Quick Reference documentation provided in the StarSCAN documentation kit. In addition, more recent information may also be available at the website. Look under "Training Aids" and also under "Download Center > Frequently Asked Questions" for more help.
1. Retrieve the old CCN part number. Using the StarSCAN at the "Home" screen:
a. Select "ECU View"
b. Touch the screen to highlight the CCN in the list of modules.
c. Record the "Part Number", displayed on the "ECU Overview" screen, for later reference.
2. Insert the USB Key, into the USB port on the TechCONNECT or equivalent PC (Fig. 1).
3. Insert the StarSCAN Software Update CD into the TechCONNECT or equivalent PC. The StarSCAN Software Update CD will start automatically.
a. Select "Controller Flash".
b. Follow the on screen instructions.
4. At the "Select the type of information you wish to enter." screen:
a. If the old '~Part Number" was recorded in Step # 1, proceed to Step # 5.
b. If the old "Part Number" is not known, proceed to Step # 6.
5. Select "Enter part number".
a. Follow the on screen instructions. Enter the "Part Number" (use capital letters) recorded in Step #1 when prompted to do so. Follow the on screen instructions. Select 'Next" after each step . Select "Finish" after completing the last step.
b. Proceed to Step # 7.
6. Select "Enter YME Information".
a. Follow the on screen instructions. Select "Next" after each step. Select "Finish" after completing the last step.
b. Proceed to Step # 7.
7. Using the mouse highlight the appropriate "Calibration"
a. Select "Save to USB"
b. Follow the on screen instructions. Select "Next" after each step. Select "Finish" after completing the last step.
8. With the StarSCAN powered OFF, connect the USB Key and Gender Changer to the StarSCAN USB port (Fig. 2).
9. Open the hood, install a battery charger and verify that the charging rate provides approximately 13.5 volts.
10. Connect the StarSCAN to the vehicle.
11. Power ON the StarSCAN.
12. Download the file from the USB key to the StarSCAN. Using the StarSCAN at the "Home" screen:
a. Select "Flash Download"
b. Select "Use USB device"
c. Follow the on screen instructions. Select "Next" # after each step. Select "Finish" after completing the last step.
d. At the "Flash File List" screen, highlight the appropriate CCN "Calibration"
e. Select "Download to Scantool"
f. When the download is complete, select "Close"
13. Download the file from the StarSCAN to the vehicle. Using the StarSCAN at the "Home" screen:
a. Select "ECU View"
b. Browse the list of controllers using the scroll arrows. Highlight the CCN.
c. Select "More Options"
d. Select "ECU Flash"
e. Highlight the appropriate CCN "Calibration" from the list.
f. Select "Update Controller"
g. When update is completed, select "OK"
NOTE:
Due to the CCN programming procedure, a DTC may be set in other modules (TCM, PCM, etc.) within the vehicle, if so equipped. Some DTC's may cause the MIL to illuminate. Check all modules using "ECU View" from the Home screen, record the DTC's, and erase these DTC's prior to returning the vehicle to the customer. Erase any DTC's in the PCM only after all other modules have had their DTC's erased.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE: