Recall - Fuel Tank Straps Installed Unpainted: Overview
March 2000Safety Recall No. 869 - Fuel Tank Straps
Effective immediately all repairs on involved vehicles are to be performed according to this recall notification. Service Action # 00-05 is being cancelled. Those vehicles that have already had this repair performed. as determined by our warranty records, have been excluded from this recall.
Models
2000 (JA) Chrysler Cirrus, Dodge Stratus and Plymouth Breeze
NOTE:
This recall applies only to certain vehicles built from January 20, 2000 through January 21, 2000 (MDH 012023 through 012108).
IMPORTANT:
Some of the involved vehicles may be in dealer new vehicle inventory. Federal law requires you to stop sale and complete this recall service on these vehicles before retail delivery. Dealers should also consider this requirement to apply to used vehicle inventory and should perform this recall on vehicles in for service. Involved vehicles can be determined by using the DIAL VIP System.
Subject
The fuel tank straps on 38 of the above vehicles may not have been painted. Unpainted straps may fail due to corrosion. If this occurs, the fuel tank will loosen and could leak fuel. Fuel leakage in the presence of an ignition source can result in an underbody fire.
Repair
Both fuel tank straps must be replaced.
Parts Information
Due to the small number of involved vehicles, no parts Will be distributed initially. Dealers should order two (2) of the required fuel tank straps for each vehicle at the time appointments are scheduled to assure that the parts are available when the customer arrives.
Completion Reporting and Reimbursement
Claims for vehicles that have been serviced must be submitted on the DIAL System. Claims submitted will be used by DaimlerChrysler to record recall service completions and provide dealer payments.
Use the labor operation number and time allowance as shown.
Replace both fuel tank straps Add the cost of the parts plus applicable dealer allowance to your claim.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Parts Return
Not required.
Dealer Notification and Vehicle List
All dealers will receive a copy of this dealer recall notification letter by first class mail. Two additional copies will be sent through the DCMMS, and the MDS2 will be updated to include this recall in the near future. Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a list of their involved vehicles. The vehicle list is arranged in Vehicle Identification Number (VIN) sequence. Owners known to DaimlerChrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
DIAL System Functions 53 and VIP
All involved vehicles have been entered to DIAL System Functions 53 and VIP for dealer inquiry as needed.
Function 53 provides involved dealers with an updated VIN list of their incomplete vehicles. The customer name, address and phone number are listed if known. Completed vehicles are removed from Function 53 within several days of repair claim submission. To use this system, type "53" at the "ENTER FUNCTION" prompt, then type "0RD869".
Owner Notification and Service Scheduling
All involved vehicle owners known to DaimlerChrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A copy of the owner notification letter is attached.
Enclosed with each owner letter is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.
Vehicle Not Available
If a vehicle is not available for service, let us know by filling out the pre-addressed Owner Notification Form or describe the reason on a postcard and mail to:
DaimlerChrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills, Michigan 48326-2757
Additional Information
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.