Recall - Excess Hydrocarbons: Overview
No8332
September 1999
Models
2000 (PL) Dodge and Plymouth Neon
Emissions Recall No. 8331 (Vehicles Located Out of California)
Emissions Recall No. 8332 (Vehicles Located in California)
Reprogram PCM - Excess Hydrocarbons
NOTE:
Recall No.8331 applies only to certain vehicles built through February 4, 1999 (MDH 020406).
Recall No.8332 applies only to certain vehicles built through December 22, 1998 (MDH 122208).
Subject
The Powertrain Control Module (PCM) on about 100 of the above vehicles may cause the vehicle to emit hydrocarbon (HC) levels which exceed Federal and/or California Emission Standards.
Repair
The Powertrain Control Module must be reprogrammed (flashed).
Parts Information
Each dealer to whom vehicles in the recall were invoiced (or the current dealer at the same street address) will receive enough Authorized Software Update labels and Authorized Modifications labels to service 100% of those vehicles. Additional labels may be ordered as needed.
Each vehicle requires application of the following labels:
Part Number Description
04669020 Authorized Software Update Label
04275086 Authorized Modifications Label
Service Procedure
The MDS2 (Mopar Diagnostic System) with the DRB III(R) (Diagnostic Readout Box scan tool) operating at CIS CD2040 or higher is required to perform this repair.
A. Reprogram the PCM:
1. Log onto the MDS2 system.
2. Connect the MDS2 and DRB III to the vehicle and switch the IGNITION KEY TO "ON".
3. Use the arrow keys and select #2 CONNECT TO MDS1 OR MDS2 on the DRB III MAIN MENU SCREEN.
4. Use the arrow keys and select #2 RUN MDS2 APPLICATION on the DRB III MAIN MENU SCREEN.
NOTE:
Once MDS2, DRB III and vehicle communication have been established, the CANNOT READ VIN FROM DRB III message will be replaced by the VEHICLE VIN. Press the "OK" button to request a MDS2 SESSION FOR THE VEHICLE VIN INDICATED. Press the "OK" button when asked to begin the session.
5. Push the FLASH TAB on the MDS2.
6. Select READ PART NUMBERS FROM VEHICLE and click SHOW
UPDATES on the MDS2. Press the "OK" button.
NOTE:
If the PCM on the vehicle has already been updated or reprogrammed, a Flash Update Information Box will appear that says "Part number (updated part number is displayed) is up to date and does not require any new updates." Verify that the part number of the PCM (or previously installed authorized software update label) matches the part number displayed on the MDS. Press the "OK" button, then continue with Step C.
7. Select the NEW SOFTWARE PART NUMBER with the light pen and click UPDATE CONTROLLER SOFTWARE.
8. The MDS2 and DRB III will prompt for any operator action needed during the remainder of the reprogramming process.
B. Install Authorized Software Update Label:
FIGURE 1
Type or print (with a ballpoint pen) the necessary information on the "Authorized Software Update" label (Figure 1) and attach it to the PCM. Cover the label with the clear plastic portion of the label.
C. Install the Authorized Modifications Label:
FIGURE 2
Type or print (with a ballpoint pen) the necessary information shown in Figure 2 onto the Authorized Modifications Label. Then attach the label near the VECI label.
D. Complete Proof of Correction Form for California Residents:
This recall is subject to the State of California Registration Renewal/Emissions Recall Enforcement Program. Complete a Vehicle Emission Recall Proof of Correction Form (Form No.81-016-1053) and supply it to vehicle owners residing in the state of California for proof that this recall has been performed when they renew the vehicle registration.
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by DaimlerChrysler to record recall service completions and provide dealer payments.
Use one of the following labor operation numbers and time allowances:
Labor Operation Time
Number Allowance
PCM Update Previously Performed 08833181 0.2 hours
Reprogram Powertrain Control Module 08833182 0.5 hours
Add the cost of the labels plus applicable dealer allowance to your claim.
NOTE:
See the Warranty Administration Manual, Recall Claim Processing Section, for complete recall claim processing instructions.
Parts Return
Not Applicable
Dealer Notification and Vehicle List
All dealers will receive a copy of this dealer recall notification letter by first class mail. Two additional copies will be sent through the DCMMS, and the MDS2 will be updated to include this recall in the near future. Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a list of their involved vehicles. The vehicle list is arranged in Vehicle Identification Number (VIN) sequence. Owners known to DaimlerChrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
DIAL System Functions 53 and VIP
All involved vehicles will be entered to DIAL System Functions 53 and VIP at the time of recall implementation for dealer inquiry as needed.
Function 53 provides involved dealers with an updated VIN list of their incomplete vehicles. The customer name, address and phone number are listed if known. Completed vehicles are removed from Function 53 within several days of repair claim submission. To use this system, type "53" at the "ENTER FUNCTION" prompt, then type "0RD8331" (vehicles located out of California) or "0RD8332" (vehicles located in California).
Owner Notification and Service Scheduling
All involved vehicle owners known to DaimlerChrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A copy of the owner notification letter is attached.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and recall are identified on the form for owner or dealer reference as needed.
Vehicle Not Available
If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Owner Notification Form or describe the reason on a postcard and mail to:
DaimlerChrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills, Michigan 48326-2757
Additional Information
If you have any questions or need assistance in completing this action, please contact your Zone Service Office.