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Drivetrain - Front Hub/Half Shaft Pop/Click Sound: Overview

NUMBER: 03-006-04

GROUP: Axle and Propshaft

DATE: September 15, 2004

SUBJECT:
Front Hub/Half Shaft Click/Pop Sound

OVERVIEW:
This bulletin involves installing a rubber gasket to the face of the half shaft that mounts to the hub bearing.

MODELS:

2000 - 2005 (PL) Neon

2001 - 2004 (PT) Chrysler PT Cruiser

NOTE:
This bulletin applies to PT vehicles built prior to February 18, 2004, (MDH 0218XX).

SYMPTOM/CONDITION:

Vehicle may exhibit a popping/clicking/snapping/ticking sound from the front hub/half shaft area during acceleration after Drive to Reverse or Reverse to Drive shifts. The sound may also be present while turning and accelerating from a stop.

DIAGNOSIS:

In order to determine if the popping/clicking/snapping/ticking sound is coming from the front hub/half shaft interface, perform the following procedure:

1. Raise the vehicle on an appropriate hoist and remove both front wheels.

2. Remove the cotter pin, nut lock, and wave washer from the end of both front half shafts.

3. With the vehicle's brakes applied to keep hub from turning, loosen both half shaft nuts to zero torque.

4. With the service brake applied, shift the vehicle from Drive to Reverse and Reverse to Drive. Once the transmission is engaged in gear, raise the engine speed to 1800 rpm.

5. If the sound is not present, perform the Repair Procedure. If the sound is still present, the source of the sound is elsewhere. Further diagnosis is required.





PARTS REQUIRED:

POLICY:
Reimbursable within the provisions of the warranty.





TIME ALLOWANCE:





FAILURE CODE:

Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.