Owner Letter

EMISSIONS RECALL TO REPLACE YOUR VEHICLE'S RADIATOR FAN RELAY AND INSTALL A WIRING JUMPER HARNESS

Dear Dodge or Plymouth Neon Owner:

Chrysler has determined that some 1997 and 1998 Dodge and Plymouth Neon vehicles may be in violation of Federal Emissions Regulations.

The problem is...

The radiator fan relay on your Neon (identified on the enclosed form), may not turn on the radiator cooling fans. This may cause the engine to overheat. In addition, radiator fan relay operation is monitored by the vehicles On-Board Diagnostic system (OBD). Failure of an OBD monitored component violates U.S. Environmental Protection Agency (EPA) Emission Regulations.

What Chrysler and your dealer will do...

Chrysler will repair your vehicle free of charge (parts and labor). To do this, your dealer will replace the radiator fan relay and install a wiring jumper harness. The work will take about 1/2 hour to complete. However, additional time may be necessary depending on how dealer appointments are scheduled and processed.

What you must do...

^ Simply contact your dealer to schedule a service appointment. Ask the dealer to hold the parts for your vehicle or to order them before your appointment.

^ Bring the enclosed Owner Notification Form with you to your dealer. It explains the required service to your dealer.

If you don't get this done...

The State of California requires the completion of emission recall repairs prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. Without the free service we are providing, your vehicle may be more likely to fail this test and require that you make costly repairs.

Further, in order to ensure your full protection under the emission warranty provisions, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your vehicle.

How the state knows that the recall has been performed...

State of California regulations require Chrysler to provide the Department of Motor Vehicles with a record of all vehicles which have not had the recall service performed. If your vehicle is not on this list the state will know that the recall has been completed.

Your dealer will provide you with a Vehicle Emission Recall Proof of Correction Form after the recall service is completed. Be sure to save this form since the California Department of Motor Vehicles may require that you supply it as proof of recall completion.

If you need help...

If you have trouble getting your vehicle repaired please call the Chrysler Customer Center, toll free, at 1-800-992-1997. A representative will assist you in getting your vehicle repaired.

We are sorry for any inconvenience but trust you understand our interest in clean air and in your continued satisfaction with our products. Thanks for your attention to this important matter.