Recall - Radiator Fan Relay: Overview
No. 7691May, 1998
To: All Dodge and Chrysler-Plymouth Dealers
Subject:
Emissions Recalls # 7691 and # 7692 -- Radiator Fan Relay
Models:
1997 and 1998 Model Year Dodge and Plymouth Neon (PL) Vehicles Built at the Toluca Assembly Plant ("T" in the 11th VIN Position) Through September 10, 1997 (MDH 0910XX) and:
^ Currently Located Out of California -- Recall # 7691
^ Currently Located In California -- Recall # 7692
The radiator fan relay on about 45,000 of the above listed vehicles, may not turn on the radiator cooling fans. This may cause the engine to overheat. In addition, radiator fan relay operation is monitored by the vehicles On Board Diagnostic (OBD) system. Failure of an OBD monitored component violates U.S. Environmental Protection Agency (EPA) and California Air Resources Board (GARB) emission regulations. To correct this condition, the radiator fan relay must be replaced and a jumper wire that contains a diode must be installed.
IMPORTANT:
This recall (# 7692) is subject to the State of California Registration Renewal/Emissions Recall Enforcement Program. Involved vehicles must have the recall service completed before registration renewal.
The servicing dealer must provide a Vehicle Emission Recall Proof of Correction Form (Form No. 81-016-1053) to each California vehicle owner upon completion of the Recall # 7692 service, for use as proof in renewal of the vehicle registration.
Dealer Notification & Vehicle List
All dealers will receive a copy of this dealer notification letter by first class mail. Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a list of their involved vehicles. The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.
DIAL System Functions 53 and VIP
All involved vehicles will be entered to DIAL System Functions 53 and VIP at the time of notification mailing for dealer inquiry as needed.
Function 53 provides involved dealers with an updated VIN list of incomplete vehicles. The customer name, address and phone number is listed if known. Completed vehicles are removed from Function 53 within several days of repair claim submission. To use this system, type "53" at the "ENTER FUNCTION" prompt, then type "ORD7691" (vehicles out of California) or ORD7692" (vehicles in California).
Parts
IMPORTANT:
A quantity of parts will be distributed initially and billed to all involved dealers. This quantity will cover a portion of the total vehicles involved. Additional parts may be ordered as needed to support customer demand.
Each involved dealer, to whom vehicles in the notification were invoiced (or the current dealer at the same street address), will receive enough Fan Relay Packages, PN CKF07690, to service about 25% of those vehicles.
Each parts package contains the following components:
Quantity Description
1 Radiator Fan Relay
1 Wiring Jumper Assembly
2 Tie Straps
California Recall Completion Label Requirement
There is a California Air Resources Board requirement to affix a label to the vehicle to certify that the emissions recall (# 7692) was completed. Dealers are requested to order the required Authorized Modifications label, PN 04275086, as necessary to support scheduled repairs. Refer to the Service Procedure of this letter for application instructions.
Owner Notification and Service Scheduling
All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for this service with their dealers. A copy of the owner notification letter is included.
Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and notification are identified on the form for owner or dealer reference as needed.
Completion Reporting and Reimbursement
Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record notification service completions and provide dealer payments.
Use the following labor operation number and time allowance:
Install jumper wire and replace fan relay
Labor Operation Number Time Allowance
07769182 0.3 hours
Add the cost of the parts package plus applicable dealer allowance to your claim.
Note:
See the Warranty Administration Manual Recall Claim Processing Section for complete claim processing instructions.
Parts Return
Not required.
Vehicle Not Available
If a vehicle is not available for service for a known reason let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Notification Form or describe the reason on a postcard and mail to:
Chrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills, Michigan 48326-2757
Following the above procedures will expedite the processing of your claim.
If you have any questions or need assistance in completing this action please contact your Zone Service Office.