Campaign - Air Cleaner Drain: Overview

No. 660

November, 1995

To: All Dodge and Chrysler-Plymouth Dealers

Subject:
Customer Satisfaction Notification # 660 -- Air Cleaner Drain Hole and Seal Cowl

Models:
1996 Model Year Dodge and Plymouth Neon (PL) Vehicles Built Through:

^ September 8, 1995 (MDH 090819) at the Belvidere Assembly Plant ("D" in 11th VIN Position)

^ September 12, 1995 (MDH 091223) at the Toluca Assembly Plant ("T" in 11th VIN Position)

Water may enter the air cleaner housing from the cowl and be ingested into the engine. This could cause internal engine damage. To correct this condition, a drain hole must be drilled in the air cleaner housing and the cowl must be sealed.

Details of this service action are explained in the following sections.

Service Procedure Videotape

No videotape of the service procedure for this notification will be provided.

Dealer Notification & Vehicle List

Involved dealers:
Each dealer to whom involved vehicles were invoiced (or the current dealer at the same street address) will receive a copy of this dealer notification letter and a list of the involved vehicles by first class mail.

The Vehicle List is arranged in Vehicle Identification Number (VIN) sequence. Owners known to Chrysler are also listed. The lists are for dealer reference in arranging for service of involved vehicles.

All other dealers:
Each Dodge and Chrysler-Plymouth dealer who does not receive a Vehicle List will receive a copy of this dealer notification letter by first class mail.

DIAL System Function 70

All involved vehicles will be entered to DIAL System Function 70 at the time of notification mailing for dealer inquiry by VIN as needed.

Parts

No parts are required for this service action.

Owner Notification and Service Scheduling

All involved vehicle owners known to Chrysler are being notified of the service requirement by first class mail. They are requested to schedule appointments for the service with their dealers. A copy of the owner notification letter is included.

Enclosed with each owner notification is an Owner Notification Form. The involved vehicle and notification are identified on the form for owner or dealer reference as needed.

Completion Reporting and Reimbursement

Claims for vehicles which have been serviced must be submitted on the DIAL System. Claims submitted will be used by Chrysler to record notification service completions and provide dealer payments.

Use the following labor operation number and time allowance:

Labor Operation Time
Number Allowance

Drill air cleaner drain hole and seal cowl 14660182 0.3 hours

Note:
See Warranty Policy and Procedure Manual, Chapter 6, Subsection H for complete claim processing instructions.

Parts Return

Not applicable.

Vehicle Not Available

If a vehicle is not available for service for a known reason, let us know by filling out the pre-addressed Vehicle Disposition Form portion of the Owner Notification Form or describe the reason on a postcard and mail to:

Chrysler Corporation
CIMS 482-00-85
800 Chrysler Drive East
Auburn Hills, Michigan 48326-2757

Following the above procedures will expedite the processing of your claim.

If you have any questions or need assistance in completing this action, please contact your Zone Service Office.