Front Foot Well - Creak/Rattle on Bumps: Overview

NO: 23-47-97

GROUP: Body

EFFECTIVE DATE: Sept. 26, 1997

SUBJECT:
Creak/Rattle From Front Foot Well

MODELS:
1995 - 1997 (PL) Neon

SYMPTOM/CONDITION:

Creak/rattle from driver or passenger front foot well. The creak/rattle is more pronounced over bumps.

DIAGNOSIS:

Drive the vehicle over a bumpy road and listen for a creak/rattle in the foot well area. If creak/rattle is heard proceed with the repair procedure on the side that the noise is heard. If the side the creak/rattle is coming from cannot be determined by sound, torque each crossmember bolt to 163 Nm (120 ft lbs). If the bolt was at 163 Nm (120 ft.lbs), the torque is acceptable and no further action is needed on that side. If the torque was not at 163 Nm (120 ft. lbs), proceed to the Repair Procedure.

PARTS REQUIRED:

AR(1) 05011650AA Crossmember Bolt/Nut Repair Kit (Right)
AR(1) 05011651AA Crossmember Bolt/Nut Repair Kit (Left)

Each kit will include one of the following components:

Cage Nut, Crossmember
Bolt, Crossmember
Mastic Patch
Drain Plug
Access Hole Template

POLICY:
Reimbursable within the provisions of the warranty.

TIME ALLOWANCE:
Labor Operation No:

13-30-01-90 0.6 Hrs.

FAILURE CODE: XX - Service Adjustment