Owner Letter
EMISSIONS RECALL TO REPROGRAM YOUR VEHICLE'SPOWERTRAIN CONTROL MODULE
Dear Chrysler Passenger Car Owner:
It has been determined that some 1995 Chrysler Cirrus and Dodge Stratus; and 1996 Chrysler Cirrus, Concorde, LHS and Sebring Convertible; Dodge Neon, Stratus and Intrepid; Plymouth Breeze and Neon; and Eagle Vision vehicles may be in violation of California Emissions Standards.
The problem is...
The on-board diagnostic system on your vehicle (identified by the Vehicle Identification Number on the enclosed form), may be missing certain information required by California Air Resources Board (CARB) regulations. Absence of this information will cause your vehicle to fail the required California SMOG Check inspection.
What Chrysler and your dealer will do...
Chrysler will repair your vehicle free of charge (parts and labor). To do this, your dealer will reprogram the powertrain control module. The service will take about one half hour but additional time may be required depending on how service work is scheduled and processed.
What you must do...
^ Simply contact your dealer to schedule a service appointment. Ask the dealer to hold the parts for your vehicle or to order them before your appointment.
^ Bring the enclosed Owner Notification Form with you to your dealer. It explains the required service to the dealer.
If you don't get this done...
The State of California requires the completion of emission recall repairs prior to vehicle registration renewal. In addition, the State requires that every vehicle must pass an emission test (SMOG Check) every two years and before it is sold. without the free service we are providing, your vehicle will fail this test.
Further, in order to ensure your full protection under the emission warranty provisions, it is recommended that you have your vehicle serviced as soon as possible. Failure to do so could be determined as lack of proper maintenance of your vehicle.
How the state knows that the recall has been performed...
State of California regulations require Chrysler to provide the Department of Motor Vehicles with a record of all vehicles which have not had the recall service performed. If your vehicle is not on this list, the state will know that the recall has been completed.
Your dealer will provide you with a Vehicle Emission Recall Proof of Correction Form after the recall service is completed. Be sure to save this form since the California Department of Motor Vehicles may require that you supply it as proof of recall completion.
If you need help...
If you have trouble getting your vehicle repaired, please call the Chrysler Customer Center, toll free, at 1-800-853-1403. A representative will assist you in getting your vehicle repaired.
We are sorry for any inconvenience, but trust you understand our interest in clean air and in your continued satisfaction with our products. Thanks for your attention to this important matter.