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Audio System - Subwoofers May Not Have Been Installed

NUMBER: 08-064-11

GROUP: Electrical

DATE: December 09, 2011

THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 11-105. ALL APPLICABLE SOLD AND UN-SOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.

SUBJECT:
Vehicles Shipped From Plant Without Subwoofer for Beats By Dr. Dre Package

OVERVIEW:
This Bulletin involves installing the subwoofer for the Beats By Dr. Dre package.

MODELS:

2012 (LX) 300

NOTE:
This bulletin applies to LX vehicles built between September 8, 2011 (MDH 0908XX) and September 12, 2011 (MDH 0912XX) equipped with 10 Premium Spkrs W/Subwoofer (sales code RCP).

SYMPTOM/CONDITION:
Some vehicles equipped with the Beats By Dr. Dre package (sales code RCP) were shipped from the plant without the subwoofer installed.

DIAGNOSIS:

1. Using WiTECH determine if the subwoofer is present.

2. Is DTC B14BE-13 (Channel 10 Audio Speaker Output - Circuit Open) active in the amplifier?

a. Yes >> Perform the repair procedure.

b. No >> This service bulletin does not apply. Further diagnosis may be required. If a customer's VIN is listed in VIP or your RRT VIN list, perform the diagnosis.





PARTS REQUIRED:

NOTE:
The minimum sales quantity on screw part number 06105032AA is 12. This package may be used to service three vehicles.

REPAIR PROCEDURE:

1. Install the subwoofer. Refer to the procedures available in DealerConnect / TechCONNECT > Group 08 - Electrical > 8A - Audio And Video > Speaker > Installation - SUBWOOFER - BEATS BY DR. DRE.

POLICY:
Reimbursable within the provisions of the warranty.





TIME ALLOWANCE:





FAILURE CODE:

Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.