Interior - Incorrect Rear Door Trim Panels Installed At Factory
NUMBER: 23-009-12 REV.AGROUP: Body
DATE: March 08, 2012
THIS BULLETIN SUPERSEDES SERVICE BULLETIN 23-009-12, DATED MARCH 07, 2012, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS**.
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL (RRT) 12-015. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
SUBJECT:
Incorrect Rear Door Trim Panel
OVERVIEW:
Inspect and if necessary remove and replace the right and left rear door trim panel.
MODELS:
2012 (LX) 300
NOTE:
This bulletin applies to vehicles equipped with 18 premium speakers and sub woofer (sales code RCA) built before October 06, 2011 (MDH 1006XX).
SYMPTOM/CONDITION:
Incorrect right and left rear door trim panel.
DIAGNOSIS:
If a customer's VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Inspect the right and left rear door trim panel for speaker grills (Fig. 1).
2. **Did the rear door trim panels have speaker grills?
a. Yes >>> Return the vehicle to the customer or dealer inventory.
b. No >>> Proceed to Step # 3.**
3. Remove and replace both rear door trim panels. Refer to the detailed procedures available in DealerConnect > TechCONNECT > under: Service Info > 23-Body > Doors - Rear > PANEL, Rear Door Trim > Removal/Installation.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.