Body, Lighting - Tail Lamp Close Out Panel Missing
NUMBER: 23-026-12GROUP: Body
DATE: September 06, 2012
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE
TRANSMITTAL (RRT) 12-049. ALL APPLICABLE SOLD AND UN-SOLD RRT VIN's
HAVE BEEN LOADED. TO VERIFY THAT THIS RRT SERVICE ACTION IS
APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN
TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF
WARRANTY.
SUBJECT:
Missing And/Or Loose Tail Lamp Close Out Panel
OVERVIEW:
This bulletin involves inspecting and if necessary replacing or installing a tail lamp close panel cover(s).
MODELS:
2012 (LX) 300
SYMPTOM/CONDITION:
Missing and/or loose tail lamp close out panel.
DIAGNOSIS:
If a customers VIN is listed in VIP or your RRT VIN list, perform the repair. For all other customers that describe the symptom/condition, perform the Repair Procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Inspect the right and left rear tail lamp, was the close out panel cover missing (Fig. 1) or have a gap greater than 2.5mm (1/8in) from the quarter panel to the cover (Fig. 2)?
a. Yes >>> Proceed to Step # 2
b. No >>> Return the vehicle to the customer or dealer inventory.
2. Clean the lamp surface area as shown in (Fig. 3) with isopropyl alcohol.
3. Remove the adhesive liner from the close out panel and install the panel on the tail lamp assembly.
NOTE:
Apply firm pressure to the closeout panel as shown in (Fig. 4) to ensure the adhesive achieves the proper wet out and it is properly seated.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.