Body - 'Shuttering' Noise When Using Rear Door Window(s)
NUMBER: 23-006-11GROUP: Body
DATE: Approval Pending
THIS SERVICE BULLETIN IS ALSO BEING RELEASED AS RAPID RESPONSE TRANSMITTAL 11-010. ALL APPLICABLE SOLD AND UN-SOLD VIN's HAVE BEEN LOADED. TO VERIFY THAT THIS SERVICE ACTION IS APPLICABLE TO THE VEHICLE, USE VIP OR PERFORM A VIN SEARCH IN TECHCONNECT. ALL REPAIRS ARE REIMBURSABLE WITHIN THE PROVISIONS OF WARRANTY.
SUBJECT:
Shuttering Noise From The Right And/Or Left Rear Door Glass During Normal Operation Of Lowering Or Raising
OVERVIEW:
This bulletin involves inspecting the weatherstrip run channel for a poly strip and if necessary replacing the weatherstrip run channel.
MODELS:
JS 2010 Avenger/Sebring
NOTE:
This bulletin applies to vehicles built after October 04, 2010 MDH(1004XX) and built prior to October11, 2010 MDH(1011XX).
SYMPTOM/CONDITION:
The customer may experience a shuttering noise from the right and/or left rear door glass during normal operation of lowering or raising.
DIAGNOSIS:
If the symptom/condition is experienced, proceed to the repair procedure.
PARTS REQUIRED:
REPAIR PROCEDURE:
1. Position the suspect rear door glass to the full down position and inspect the weatherstrip window run channel for a poly strip as shown in (Fig. 1). Was there a poly strip?
a. Yes >>> Continue further diagnosis, this bulletin does not apply.
b. No >>> Proceed to Step # 2.
2. Remove and replace the weather strip window run channel. Refer to the detailed removal and installation procedures available in DealerCONNECT > TechCONNECT >:
Service Info > 23-Body > Doors - Rear > Channel, Door Glass, Rear > Removal/Installation.
3. Return the vehicle to the customer or dealer inventory.
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.