Engine, A/T Controls - Harsh A/T Engagement/Clunk Noise
NUMBER: 21-008-07 REV. AGROUP: Transmission
DATE: June 19, 2007
THIS BULLETIN SUPERSEDES TECHNICAL SERVICE BULLETIN 21-008-07, DATED MAY 4, 2007, WHICH SHOULD BE REMOVED FROM YOUR FILES. ALL REVISIONS ARE HIGHLIGHTED WITH **ASTERISKS** AND INCLUDE THE ADDITION OF DTC P0732.
THE StarSCAN(R) FLASH FILES FOR THIS BULLETIN MUST BE RETRIEVED FROM THE INTERNET.
StarSCAN(R) SOFTWARE LEVEL MUST BE AT RELEASE 7.04 SP1 HIGHER FOR THIS BULLETIN.
SUBJECT:
FLASH: 62TE Transmission Harsh Engagement or Clunk when Shifting Out of Reverse or from Drive, Through Reverse into Park / **DTC P0732**
OVERVIEW:
This bulletin involves selectively erasing and reprogramming the Powertrain Control Module (PCM).
MODELS:
2007 (CS) Pacifica
2007 - 2008 (JS) Sebring/Avenger
2008 (J527) Sebring Convertible
NOTE:
This bulletin applies to CS models equipped with a 4.0L gasoline engine (Sales Code EGS) and a 62TE Transmission (Sales Code DG2) built before 04113107 (MDH 0413XX). Also JS models equipped with a 3.5L gasoline engine (Sales Code EGF) and a 62TE Transmission (Sales Code DG2) built before 04125107 (MDH 0425XX).
SYMPTOM/CONDITION:
Some vehicle operators may experience a harsh transmission engagement or clunk when shifting out of reverse or from drive, through reverse into park. ** Additionally, MIL illumination may be intermittently experienced. Further investigation may find the following:**
1. **DTC P0732 - Gear Ratio Error in 2nd Gear**
a. **The MIL may or may not be lit (2 trip fault).**
b. **This is an intermittent condition and cannot be duplicated. If the fault can be duplicated, other conditions exist and further investigation will be required.**
DIAGNOSIS:
Using a Scan Tool (StarSCAN(R)) with the appropriate Diagnostic Procedures available in TechCONNECT, verify all engine Systems are functioning as designed. If DTC's are present record them on the repair order and repair as necessary before proceeding further with this bulletin.
If the vehicle operator describes the Symptom/Condition or if can be duplicated, perform the Repair Procedure
PARTS REQUIRED:
SPECIAL TOOLS / EQUIPMENT REQUIRED:
REPAIR PROCEDURE - USING THE INTERNET TO RETRIEVE THE FLASH FILE:
NOTE:
When performing this Repair Procedure, the software release level in the StarSCAN(R); must be programmed with 7.04 SP1 software or higher. The software release level is visible in the blue header at the top of the StarSCAN(R) screen.
NOTE:
The StarSCAN(R) diagnostic scan tool fully supports Internet connectivity. However, to take advantage of this feature you must first configure the StarSCAN(R) for your dealership's network. Make sure the StarSCAN(R) is configured to the dealership's network before proceeding. For instruction on setting up your StarSCAN(R) for the dealer's network refer to either:
"DealerCONNECT > Service> StarSCAN and StarMOBILE tools > Online Documentation", or refer to the StarSCAN(R) Quick Start Networking Guide. The StarSCAN(R) Quick Start Networking Guide is also available on the website under the "Download Center".
NOTE:
If this flash process is interrupted/aborted, the flash should be restarted.
1. Install a battery charger and verify that the charging rate provides approximately 13.5 volts. Set the battery charger to continuous charge. Do not allow the charger to time out during the flash process. Remove the charger from the battery when the flash process is complete.
2. Connect the CH9410 StarSCAN(R) ethernet cable to the StarSCAN(R) and the dealer's network drop.
3. Connect the CH9404 StarSCAN(R) vehicle cable to the StarSCAN(R) and the vehicle.
4. Power ON the StarSCAN(R).
5. Using the StarSCAN(R) at the "Home" screen:
a. Select "ECU View"
b. Touch the screen to highlight the PCM in the list of modules.
c. Select "More Options"
d. Select "ECU Flash"
e. Record the part number at the top of the "Flash PCM" screen for later reference.
f. Select "Browse for New File". Follow the on screen instructions.
g. Select "Download to Scantool".
h. Select "Close" after the download is complete, then select "Back".
i. Highlight the listed calibration.
j. Select "Update Controller". Follow on screen instructions.
k. When the update is complete, select "OK".
l. Verify the part number at the top of the "Flash PCM" screen has updated to the new part number.
NOTE:
The following step is required by law when reprogramming a PCM and/or TCM.
6. Type the necessary information on the "Authorized Modification Label" p/n 04275086AB and attach near the VECI label (Fig 1).
POLICY:
Reimbursable within the provisions of the warranty.
TIME ALLOWANCE:
FAILURE CODE:
Disclaimer:
This bulletin is supplied as technical information only and is not an authorization for repair.