Canada - Campaign - G41 Reprogram PTCM/Luggage Compartment
BulletinG41
Issue Date
2008-01-22
IMPORTANT
DEALER SERVICE INSTRUCTIONS
CUSTOMER SATISFACTION NOTIFICATION G41
REPROGRAM PTCM AND INSTALL LUGGAGE COMPARTMENT WARNING TAG
Effective immediately Rapid Response Transmittal (RRT) 07-040 is cancelled and all repairs on involved vehicles are to be performed according to this notification. Those vehicles that have already had this repair performed, as determined by our warranty records, have been excluded from this notification.
MODELS:
2008 (JS) Chrysler Sebring Convertible
NOTE:
This notification applies only to the above vehicles built from August 31, 2007 through September 28, 2007 (MDH 083100 through 092821).
^ The Power Top Control Module (PTCM) software on about 90 of the above vehicles may deform the convertible top header motor gear(s) under certain operating conditions. In addition, storing objects forward of the trunk cargo shield can damage the convertible top mechanism if the top is lowered. Either condition can cause the convertible top to become inoperative.
^ To correct this condition, the Power Top Control Module must be reprogrammed and luggage compartment warning tag must be installed.
Recall and Parts Information
Canadian Recall Service Instructions and Part Numbers can be different. Always use the attached Canadian Recall Notification for service instructions and parts information.
This Canadian Recall Notification can also be found in DealerCONNECT - See below:
DealerCONNECT > Service > In the Repair section TechCONNECT > 30 - CANADIAN RECALLS
The V.I.N. range for vehicles involved in this campaign is as follows:
1C3LC65M68N100917 - 1C3LC65M98N149156
DEALER VIN LISTS Located in DealerCONNECT - Global Recall System (GRS)
GRS has been developed to provide dealers with an up-to-date list of involved vehicles by recall number and by dealer code. Owners known to Chrysler are also listed. Involved vehicles will be removed from the GRS within several days of submitting repair claims.
To use the GRS in DealerCONNECT, you first need to click on the Service tab and then in the Repair section click on Global Recall System. Your dealer's VIN list for each Recall can be sorted by: Unsold Vehicles (at the time of Recall launch), Phone Number, City Name, Zip Code (Postal Code) or VIN.
Dealer Information
Owner Letter